Matt's community profile page - Smart Money People

Write a review

Viewing profile for,

Matt

Total reviews written

Helpful marks given to their reviews

208

Times reviews seen

All reviews (1)

Review of the The People's Pension, Workplace Pensions:

View on product page

Awful customer service

They are a nightmare to deal with. If you ever need help with anything, they usually take at least a week to even reply. When they do reply, they just come with more problems than solutions. It never feels like you're actually communicating with a human, but rather, just someone copying/pasting responses. Even simple things like setting up individual payments are incredibly difficult to set up with them. If I can't trust them with simple tasks or to communicate with me when I need help, I can't trust them with my money. Reviewed on: 17th July 2024

Matt

1 user marked as helpful

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.