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Ben T

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Review of the TSB, Easy Saver:

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Appalling company to deal with.

Appalling company to deal with. Told the only way my son can access his savings account is to visit a branch. They have shut all branches. Put in a complaint and they agreed to arrange a Teams call. Took me more than an hour on the phone with them to arrange this due to their appalling systems. Now sitting on the Teams call and nobody has turned up. Sitting on their phone line on hold and nobody answering. I have never know customer service as bad. Reviewed on: 26th July 2024

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