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Olayinka P

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Review of the 2Gether Insurance, Breakdown Cover:

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SHAM BREAKDOWN COVER

My car number is SD63UNG. I have used this breakdown service to change my car tyre in the past. Yesterday I went out and I had a flat tyre and after I was asked loads of questions, I was given an estimated time scope of 2 hours. The recovery man arrived after 1 hour 35 minutes. He requested for the wheel lock which I handed over to him. As he was trying to loose the wheel nut with the lock, the wheel nut hook detached from wheel nut. He called his agency to see if he could take my car to my mechanic, few miles away and his agency reached out to 2gether and 2gether declined. I called 2gether to explain the situation to 2gether but instead I was told I would pay a fine of £120. Its a breakdown cover!. My contract comprises repair at the spot and if not possible the car should be taken to mechanic. I spent another 3 hours on the spot to arranged for my car to be moved. I thank God that this didn't not happen in the middle of nowhere. 2gether breakdown cover is a sham!!! Reviewed on: 27th July 2024

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