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maureen yost

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Review of the StepChange, Debt Management:

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Dare to hope,!

I have been very ill with cancer. During my treatments I took my eye off the ball as the saying goes. Was too ill to deal with post and many many calls from people demanding money. I was becoming paranoid about the phone,the postman. Well debts don’t go away I didn’t know where or who to turn to, my life was such a mess, I was even contemplating ending it all. A friend came here and said why don’t we ring Stepchange the debt charity. I had nothing to lose but from that very first call, they made me feel like we can sort this out together and took me through every single step. Every person I spoke with was efficient,nothing was too much trouble, kind and compassionate. Made me feel like perhaps I could live a life. Am not the only person this happens to. Quite a bit of paperwork which I found daunting but even if I was stuck on silly questions I always got a real person to speak with. I can’t praise them high enough Reviewed on: 27th August 2024

Review of the Money Wellness, Debt Advice:

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RELIEF!!

I was so embarrassed that things had gone so badly due to illness. I've never had any debt and didn't want to admit defeat. It was such a constant worry and my prognosis isn't good. I hate to say this but the only way out I could think of was suicide. I have a terminal disease anyway and all these people chasing me for money. It seemed the only option. I tried lots of ways to obtain help through different agencies. Then began avoiding the phone and the post . Stepchange was the only one I hadn't tried and they put me in touch with yourselves. Now things are settling down and when you see those words, breathing space. It was like a breath of fresh air. I can never thank everyone involved enough. They made me feel valued and life can be worth living. I've obviously still got terminal disease but stress has diminished which can only be a good thing. I couldn't get access to the Internet due to signal where I live. They kept in touch by text and all paperwork had to come by post instead of emails. THANK EACH AND EVERY ONE OF YOU Reviewed on: 20th August 2024

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