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Fiona G

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Review of the Admiral, Travel Insurance:

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Policy covers nothing in effect

I thought that my buying insurance from a well known company that I would be covered. Wrong! My flight was cancelled and with no available flight for three days my travel company transferred my holiday to next year. As I was not aware that the flight was cancelled until I arrived at Gatwick airport Easyjet reimbursed a percentage of my travel home costs. I attempted to claim my travels costs for the journey to Gatwick airport from my travel insurance (which stated it covered travel expenses. First Admiral said that they would not pay out as Easyjet had sent an email informing me that the flight was cancelled. When I replied that the email was sent AFTER I had left home, and was well on my journey, and that even if we had turned around that I would still have had to pay the taxi driver - they replied that taxi fares are not covered by the policy! Reviewed on: 16th October 2024

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