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L Hadwin

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Review of the TUI, Travel Money:

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Inactivitycharge cost me £100

I have a Tui travel money card that I hadn't used because I hadn't been on holiday. It had £100 on it. Because of inactivity Tui took £2 per month from my card until there was absolutely nothing left. Because of covid I got £40 back. I was livid. How could they take money like that. But they say its in the terms and conditions. I was not informed of any terms and conditions. They are a greedy, thoughtless company to behave in such a way. Reviewed on: 26th October 2024

L Hadwin

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Review of the TUI, Travel Money Card:

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INACTIVITY CHARGE IS DISGRACEFUL £2 PER MONTH

I had a tui travel card with £100 on it. Because I haven't been on holiday for a number of years Tui have taken £100 from my card. I am so annoyed. You don't expect a 'respected ' company to resort to such underhand means to extort your money from you. To take money from a card just because it isn't being used is beyond belief. Do yhey really need money that badly. I worked forvtheir airline years ago and we were always trying to keep passengers happy. Free drinks etc. Now there is no goodwill from Tui at all. Reviewed on: 23rd October 2024

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