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Laurel G

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Review of the Pet Protect, Pet Insurance:

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Just joined PetProtect to cover my 14 week old puppy.

Just joined PetProtect to cover my 14 week old puppy. Unfortunately he came down with a sickness yesterday. Theres a 15 day period in which you aren’t covered- my puppy was roughly 4/5 hours away from being covered and out of this two week period yet PetProtect are adamant in not paying out despite being so close, and describe it as a ‘pre-existing condition’ for 5 hours! Very petty, and due to lose a customer that may of been with them (hopefully) 10+ years! Wish I went with a company with a little more compassion, but thats insurance companies for you. Reviewed on: 6th December 2024

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