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All reviews (7)

Review of the RAC, Breakdown Cover:

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Good price and good renewal but when you need it useless

I have had full RAC cover since buying my car , firstly included in the package from the dealer , when it came to renewal they made a great 2 year renewal deal which worked out very competitive so I stayed with them . Service from the sales team was excellent. Never needed to use the cover but when it was needed and a late afternoon breakdown occurred I was shocked at just how bad they were , far worse than much cheaper companies I have used in the past . It took 3 calls and 5 hours to get assistance which arrived at 1 am from a local garage recovery truck , the driver was not a great fan of the RAC and spent most of the time informing me of other long delays the RAC had caused and how common these errors are . He ended up saying I think this is wrong but I haven't got the tools to fix it , I could tow you to the garage but it'll probably take them a week or so to fix it and it could cost you a fortune... BRILLIANT , will never use them again . Stick with the cheapest next time. Reviewed on: 10th November 2019

Review of the Admiral, Home Insurance:

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Hassle free and very good value

Switching to Admiral was quick and easy , totally hassle free and easy to complete the process online . They have a particularly efficient website and great value cover to suit your needs . Very well thought out and great service Reviewed on: 8th September 2018

Review of the Axa, Car Insurance:

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Great online service

Good online insurance provider , competitively priced and simple to use website . Reviewed on: 5th August 2017

Review of the Hastings Direct, Car Insurance:

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Mixed opinion but generally not that helpful

Not willing to easily make changes to policy , useless online service which you can never get in to , helpful phone service but high charges when you change a vehicle. Reviewed on: 5th August 2017

Review of the Hastings Direct, Car Insurance:

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Try hard but online service a shambles

Although Hastings offered a competitive quote there service is lacking in organisation. The phone staff are helpful and polite but don't really seem capable to sort out issues . The website failed from day one to open up my account and this problem was passed to the IT department who after 11 months of a 12 month policy still haven't sorted the problem . Account number issued was irrelevant 3 months later despite being printed on the form . Could not print out documents , had to keep ringing them to send me it by e mail due to an error with their site . Changing cars mid term was also a hassle and despite downgrading to a more economical car received no discount in my policy and staff could not explain why . Disappointing in general . Reviewed on: 6th May 2017

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