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Samantha Houlden

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Review of the Sabre Insurance, Car Insurance:

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Appalling customer service - AVOID!!

I was involved in an incident where a motorcyclist crashed into my car. Despite providing Sabre with photographic evidence that the motorcycle was not damaged, they say it was and it has been written off. They made me feel like the person at fault despite the fact that I had witnesses, they have failed to keep me informed as to what stage my claim has reached, they have failed to notify me about anything - i haven't even received a copy of the claimants statement or details of his alleged claim, and some 13+ months later, the claim is ongoing and I am still in the dark. I will never use this company again and advise others to avoid at any cost. Reviewed on: 1st May 2017

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