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Michelle Best

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All reviews (7)

Review of the first direct, 1st Account:

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Great bank - wonderful staff

Great bank - always get to speak to a person in this country - not a call centre abroad and they are so friendly and helpful. Great to have a regular saver if you have a 1st account too. Just all round easy bank to deal with Reviewed on: 22nd November 2024

Review of the Wealthify, Stocks & Shares ISA:

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Great experience

Great experience - I am making money and its all very simple to log on and see where my investments are Reviewed on: 11th March 2024

Review of the first direct, 1st Account:

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Superb customer service.

Superb customer service. Always someone to talk to on the phone and so so friendly and efficient. Never been fobbed off - they really deserve to win! Reviewed on: 19th February 2024

Review of the first direct, Bonus Saving Account:

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You never know if it's a good or bad bank until something goes wrong

My bank messed up - they had inputted some details wrong about a direct debit that should have been entering my saving account, meaning I had not been saving as much as I thought. On discovering this they were fantastic at putting it right with minimal fuss and ensuring I did not lose out in any way. Super Bank - friendly staff on the phone. Reviewed on: 8th November 2018

Review of the first direct, 1st Account:

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So easy and reliable

Easy to talk to someone on the phone - really friendly. Cannot fault the service at all Reviewed on: 6th November 2017

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