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Sue

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Review of the Suffolk Building Society, formerly Ipswich Building Society, Mortgages:

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Excellent, with exemplary staff. Highly recommended

We were blessed to find Suffolk Building Society in 2016, when it was still Ipswich Building Society. They had an article in the press about helping ‘Mortgage Misfits’ - which is what we were. We were in our 60s, our Interest only Mortgage deal had come to an end & our lender would no longer lend to us, despite having had a mortgage with them for 15 years, never having had arrears, or asking for a payment holiday. We felt it was definitely because of our age. The moment I called Suffolk, I knew I had found my lender. They were prepared to lend until beyond retirement age, had some excellent rates and deals - & we have never looked back. You can pay off up to 50% of the mortgage during its deal period. We opt for 2 year fixed deals and have managed to reduce our Mortgage consistently, since being with Suffolk. The staff are always ultra helpful and professional, and we cannot recommend them highly enough. We have recommended them to many friends & colleagues, who are all equally delighted with the outstanding customer service given. We would NEVER go to any other lender now. Recently, we have applied for additional borrowing, and after an initial enquiry, arranged an appointment with Ethan Whight, a Mortgage Advisor, to call me to discuss. He is an excellent Mortgage advisor, professional, efficient, patient and understanding. He has an excellent manner, and clearly explained the process to me, and next steps. Ethan is an asset to Suffolk Building Society, and we're sure he'll go far within the company with his excellent attitude and skills. It was a pleasure to do business with him. We’re very grateful to him for his help, and knowledge. We cannot praise him, and all his colleagues who have helped us over the years, highly enough. Suffolk Building Society, and its staff, are exemplary. Ethan personifies the values of the company and deserves every success. Many thanks. Reviewed on: 5th June 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Dear Sue, thank you so much for your incredibly kind words about our member experience! Would you mind emailing [email protected] as we'd like to ask your permission to share this review. Thanks again, we're thrilled that you are such a great brand ambassador. Response date: 6th June 2024

Review of the Suffolk Building Society, formerly Ipswich Building Society, Mortgages:

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Excellent service, and rates. Highly recommended

We were blessed to find Suffolk Building Society in 2016, when it was still Ipswich B Soc. They had an article in the press about helping ‘Mortgage Misfits’ - which is what we were. We were in our 60s, our Interest only Mortgage deal had come to an end & our lender would no longer lend to us. -after 15 years, never having had arrears or asking for a payment holiday. We felt it was definitely because of our age.The moment I called Suffolk, I knew I had found my lender. They were prepared to lend until beyond retirement age, had some excellent rates and deals-& we have never looked back. You can pay off up to 50% of the mortgage during its deal period. We opt for 2 year fixed deals and have managed to reduce our Mortgage consistently, since being with Suffolk. The staff are always ultra helpful and professional and we cannot recommend them highly enough. We have recommended them to many friends & colleagues, who are all equally delighted with the outstanding customer service given. We would NEVER go to any other lender now. Reviewed on: 2nd February 2024

Review of the Total Landlord, Landlord Insurance:

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Excellent

We are Portfolio landlords, & have bought Landlord insurance from Hamilton Fraser for the last few years. Their policy and prices are excellent, as is their customer service. Highly recommended. Reviewed on: 5th August 2020

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