Globe's community profile page - Smart Money People

Write a review

Viewing profile for,

Globe

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the NCO Europe, Debt Collection:

View on product page

Pretty Decent for a debt collectors

Obviously, I would not go around recommending a debt collectors but if a friend told me that they had been contacted by NCO, I would say that they are alright. I have seen a lot of really bad reviews of them and people have different experiences but they were pretty decent to me. I received a letter in the post stating that if I didn't pay anything within a couple of months, it was going to be recorded as a default. I was unable to pay them anything for a good few months as at the time, I was being made redundant. I responded to every email, letter, text, phone call, etc and they put my account on hold (did not contact me) for a period of time when I asked them too. Once I had received my redundancy and gained employment elsewhere, I rang them up and paid them off in full with any extra charges, interest, etc removed. They advised me that because I had not paid them by the date in the first letter they sent me, it had been recorded as a default on my credit file. I argued that I had advised them the whole time of my circumstances the whole time and that I would be able to pay them off and that I would like the default removed. They escalated this to a manager who approved it. I'm really happy and I think that is fair. Whenever, I spoke to them, they were friendly and helpful even when I was unable to pay. I have spoken with other debt collectors in the past and some of them can be really awful, rude and on- supportive. NCO were pretty fair. I spoke to a good few members of staff and none of them were disrespectful. Reviewed on: 1st April 2021

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.