Our business has been crippled by this organisation. I moved my business account to these people a few months ago. Recently they locked my account after I moved to my mothers house. I provided then with a copy of my passport and a PDF of a bank statement showing the correct address and heard nothing more from them. When it became time to pay salaries and other bills I found an our account looked. Because I was living at my mothers house all the utility bills were in her name so the bank statements where the only secondary identification that they would accept. My personal bank account is set for electronic bank statements and I have been told that this will now take between 7 and 14 days to reach me. Effectively this is 3 weeks where the company is unable to trade and this is our money.
Reviewed on: 13th July 2017
