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Rachel H

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All reviews (21)

Review of the British Friendly, Income Protection:

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Excellent Value

This is a great company with excellent value products and the staff are friendly just like their name. Their Mutual Benefits scheme offers lots of extras at no extra cost such as second opinions from doctors, high street discounts, counselling, wills and power of attorney registrations. They also offer self-employed policies. Reviewed on: 6th July 2019

Review of the Nationwide, Home Insurance:

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Good value cover

They offer a good level of cover at reasonable rates with discounts fro customers who already have cover with them. The only thing was that due to their change of underwriter this year my renewal quote had garden/outdoor coverage included but for extra fee. As I don't have an garden I had to phone to renew instead of doing it online in order for it to be removed. Customer service is good on the phone. Reviewed on: 9th November 2018

Review of the Nationwide, Flexclusive:

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Good deal for short-term savings

I took out this savings account as I already had a current account with them and it is only available to existing customers . The interest rest is 5%, although you can't pay in more than £250 a month - it will at least be a little bit extra and the end of the year when the account matures and the interest is paid. It was easy to open and set up online Reviewed on: 18th January 2018

Review of the Barclays, Current Account:

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Paying in is now an inconvenience

I used to regularly pay in cheques and cash into the quick drop box in the local bracnh. I would keep a stash of the paying-in envelopes at home, fill them in before I went and drop them in on the way to catch my train to work. Since 'improving' the branch, they have removed the drop-box, taken away threeog the staffed counters, leaving just two and added two machines. One or both of the machines are usually broken, and when they are working it now takes several minutes to make a payment and involves putting in your card, typing in details of the payment and various other details. I now have to make a special trip to the bank as there are long queues and eveything takes so long. Reviewed on: 16th November 2017

Review of the Nationwide, Fixed Rate Mortgage:

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I am voting for them for the second year

They gave me a hassle-free experience when taking out my first mortgage, allow me to overpay, have great customer service whenever I contact them and they resolve the issues easily. The cashback and loyalty bonus and new home welcome pack all added to me satisfaction. Reviewed on: 21st June 2017

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