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Leecthompson

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Review of the The Money Platform, Payday Loan:

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Blackmailers

Company failed to take my payments, citing an error with their payment provider. They reacted by taking all payments without any notice at a later date, when there wasn't sufficient money in my account to do so. This took me into an unarranged overdraft and unable to buy food. This wasn't authorised. I authorised their payments when I made them. If there was a processing error that's their fault. They should have 1) notified me and 2) made alternative arrangements. Instead they bank dipped me and left me penniless. Avoid. Jokers and scammers. The arrangement fee is an attempt to circumvent the 0.8% maximum per day a loan should cost. I have advised the FCA of their practices. Edit: TheMoneyPlatform contacted me with the following: "as a gesture of goodwill, we can agree to compensate you with £50, despite this situation being completely out of our control. Please confirm if you would like to accept this offer and we will be more than happy to set this up for you." Then shortly after accepting their goodwill gesture, I received the following: "Hi Lee, So we can agree to this, however, we have just seen your review on our Trust Pilot. Whilst we appreciate your frustrations, we will need you to remove this review for us to compensate you. Please confirm once the review has been removed and we will be able to transfer the funds across for you. Kind regards, The Money Platform" The company, in full knowledge that they have left me in a perilous financial situation, tried to use this to their advantage and blackmail me into removing what was a completely honest and accurate review. Reviewed on: 16th March 2022

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