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Jean Osborne

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Review of the Urban Jungle, Home Insurance:

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Seems like corporate theft to me!

Renewal quote too high so I tried to cancel auto renewal online but the website pages did not load properly. Sent numerous emails to Getsafe UK and to Urban Jungle (who have taken them over.) I clearly said I did not want to renew in three weeks time when my policy expired. Getsafe confirmed this was noted. However, now that my policy has expired, Urban Jungle is attempting to take £509 from my credit card on a DAILY basis and say they will continue to do this for another 3 weeks! I have maxed out my card so there are insufficient funds for Urban Jungle to steal but am now left without a functioning credit card for three weeks. I have today spoken to Urban Jungle who say this is a wider issue and they will sort it out by today. So I will update you! Urban Jungle? Sure is! Reviewed on: 28th March 2024

Review of the ManyPets, Pet Insurance:

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They settled my claim fairly

I claimed online and they paid me back some of it in a timely manner. Reviewed on: 10th October 2022

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