Digger Barnes's community profile page

Write a review

Viewing profile for,

Digger Barnes

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (2)

Review of the Swinton Insurance, Car insurance:

View on product page

Appalling service

Following an accident my motorbike was sent by yourselves for repair/assessment and was subsequently written of by 4th dimension, my policy details are attached along with the the BER notification from your repairers. I have be waiting over 4 weeks for a refund payment but have not received it and have had no update regarding my case. I have contacted Swinton claims and Ageas (who I believe are the underwriters and are supposedly dealing with my claim) no one is responding to my calls or emails and no one is taking any responsibility for dealing with my requests for an update. Being without my only method of transport is having a detrimental effect on my life and is impairing my ability to work. The lack of communication from yourselves is absolutely disgraceful 'customer service'. I took out my insurance policy with yourselves believing you to be a reputable company but your actions with my claim has led me to feel you are money grabbing, dishonest and unreliable. I will be making sure none of my family and friends ever insure anything through yourselves. I require an answer regarding date, amount and method of the write off payment by 2pm on Wednesday 18th January or I will be seeking legal advice. Reviewed on: 17th January 2023

Review of the Swinton Insurance, Bike Insurance:

View on product page

Appalling servive

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.