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A Abdali

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All reviews (3)

Review of the Tide, Business Banking:

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Disappointing Experience with Tide Bank

I must say that my experience with Tide Bank has been nothing short of a nightmare. This is by far the worst bank I have ever encountered, and I feel compelled to share my frustrations. First and foremost, I lost my card and promptly reported it to the bank. However, when I discovered that someone had used my card for two unauthorized transactions, Tide Bank showed no interest in helping me recover my money. Their lack of support in such a critical situation was extremely disheartening. Another glaring issue with Tide Bank is their absence of a notification service. Most other banks offer real-time notifications for card transactions, providing customers with peace of mind and security. Regrettably, Tide Bank falls short in this aspect, leaving their customers vulnerable to potential fraud. Furthermore, their handling of direct debit notifications is utterly inadequate. It seems like they do not prioritize informing their customers about incoming debits, which can lead to unexpected deductions from accounts. The customer service experience at Tide Bank is abysmal. If you have a complaint and decide to reach out via message, be prepared to wait nearly 48 hours for a response. This kind of delay is simply unacceptable, especially when urgent issues need attention. To top it all off, Tide Bank blocked a transfer from a company that had paid me for my work, causing significant inconvenience. Their excuse? A vague explanation about a "system issue." Waiting nearly two days to access my hard-earned money due to their internal problems was incredibly frustrating. In summary, I strongly advise anyone considering Tide Bank to think twice and explore alternative banking options. My experience has been marred by a lack of support, security features, and efficient customer service. Tide Bank is a financial institution to avoid at all costs. Date of experience: 05 September 2023 Reviewed on: 7th September 2023

Review of the Admiral, Car Insurance:

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Disappointing Experience with Admiral Insurance

I am writing this review to express my deep disappointment with Admiral Insurance. I have been a loyal customer for nearly five years, and throughout this period, I have never made a single claim. However, my recent experience with their service has left me feeling frustrated and taken advantage of. When it came time to renew my car insurance, I was shocked to discover that Admiral Insurance was attempting to charge me double the amount I had paid the previous year. This sudden and unreasonable increase in premium left me perplexed, especially considering my long-standing history as a customer and my clean claims record. Upon contacting their customer service, I expected a reasonable explanation or a resolution to this issue. Instead, I was met with dismissive responses and a lack of empathy towards my situation. The representatives I spoke to seemed more interested in defending their exorbitant pricing rather than addressing my concerns. It is disheartening to see a company that claims to value its customers engage in such deceptive practices. As a loyal customer, I had hoped for transparency, fairness, and recognition of my loyalty. Instead, I feel like Admiral Insurance is more focused on maximizing profits at the expense of customer satisfaction. I strongly urge others to think twice before considering Admiral Insurance for their car insurance needs. It is evident that they prioritize their own financial gains over the well-being of their customers. Such tactics undermine trust and loyalty, leaving customers feeling deceived and mistreated. I have decided to take my business elsewhere, where I hope to find an insurance provider that values its customers and treats them with the respect they deserve. Sincerely, Reviewed on: 21st June 2023

Review of the Virgin Money, Essential Current Account:

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Avoid at all costs

Ignorant customer service, rude and arrogant! dissatisfied or disgruntled employees!. Avoid at all costs. I'm still waiting on my application being approved Been waiting for nearly 4 months now, I’ve contacted Virgin money so many times This is getting ridiculous. This is what you call a Staff sabotage prevents business growth Reviewed on: 21st January 2023

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