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Tracey Lintern

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Review of the Travelex, Travelex Supercard:

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Pilot was great. Now - not so good

I was part of the pilot and was really pleased with the supercard - using it successfully in the US and Europe. However the new mastercard is awful! I would estimate only 1 in 4 transactions is successful with the majority being declined - however these transactions go through just fine with the linked card. There are also these 'adjustments' that you get charged even though they do not appear on the app - giving a false figure. Supercard say they are working on the issue of the card being declined but have yet to resolve it - since the relaunch Reviewed on: 2nd September 2016

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