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Dave Powell

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Review of the Domestic and General, Warranty:

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Bad customer services

After being a customer for many years I have to say I'm truly disappointed with the following 1. Waiting two weeks for a service inspection with Hotpoint engineer 2. Being left without fridge freezer for more than three weeks due to lack apart 3. Being diabetic and left without way of buying food on a daily basis 4. My compensation with domestic & general kindly give me 40 pounds to buy a fridge freezer. I do remember when my daughter was 10 year old I bought the the same thing which fitted two packets of crisps on a can of coke if your lucky sandwich 5. I can't confirm duty above there is no commitment or compassion with domestic in general they do not care about the people who are paying for a good quality service I'm so disappointed to the point I will be cancelling all my policies with domestic and general there's got to be better than this 6. Last comment I do feel I've not been supported and I've definitely not been treated as a customer and any way shape or form 7. Bad customer services and bad customer retention services Reviewed on: 22nd April 2023

Dave Powell

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