O H's community profile page - Smart Money People

Write a review

Viewing profile for,

O H

Total reviews written

Helpful marks given to their reviews

181

Times reviews seen

All reviews (1)

Review of the 118 118 Money, Credit Card:

View on product page

Shocking - duplicate payments taken and card was blocked for 5 days

Shocking. After paying off my credit card balance in full for the amount of £1900, another duplicate payment was taken through my direct debit, which left me £1,600 overdrawn in my bank account. Furthermore, my 118 1118 credit card was blocked and I was told it would take 5 business days for both the block to me removed, and for the duplicate payment to be returned to my bank account. Meanwhile I was left with no money to pay for daily living expenses. Customer service is appalling. This company needs to be investigated. Reviewed on: 2nd October 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.