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Name: David Rhodes

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Left my 94 yo aunt with faulty boiler and blamed it on her! They're poor and not appropriate for elderly people, find someone else.

After initially diagnosing a change in gas pressure for a fault they finally agreed after a week that it was indeed a fault which they fixed but left the boiler with a broken timer. The engineer blames the 94 yo for it not working. We've had third party conduct regular checks and it is indeed faulty but they just argue with me over the phone so having it repaired by local engineer. Go with someone else, they're not competent. Reviewed on: 3rd October 2023