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Darryl Wilcox

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Review of the Holiday Extras Travel Insurance, Travel Insurance:

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Renewal time live conversation

Due to a couple of medical changes I had to speak with an advisor prior to renewal. Charlie was very professional, courteous and knowledgeable. My renewal was still within budget, even after the changes. Happy to renew. Reviewed on: 31st January 2025

Review of the Post Office, Money Card:

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Travel Card works, was accepted everywhere, but be aware - Very POOR exchange rates.

I needed a currency travel card quickly, as a system update had caused issues, with my usual provider, which I have used for years. I collected the card from my local post office, and topped it up with the MINIMUM 50 euros, as the exchange rate in branch was very poor. Their advertised rates on compare websites for ordering travel money was quite competitive, so thought I would top it up from their APP I had dowloaded, at a better rate. It took 24 hrs for the card to be activated, which was now the day before I travelled. But here's lies the bad news, and the reason for my 3 star review, the rates within the APP or the Travel Card website, are nowhere near the market rates, (and now you are locked in, no option - I'm sure thats the idea) And there are no better rates for the more you order, as with most companies, just one flat rate. The market when I travelled was around 1.13 (euros) with most companies, the APP was giving me just 1.10. and near the end of my holiday the rates had dropped to about 1.1259 my top ups were at 1.09. However, the card was accepted everywhere I went, restaurants, shops, car hire and even the Hotel. There were no horror stories to report (which I had read in advance) about the card not being accepted, it worked well, just be very AWARE you are being penalised on the rates. Reviewed on: 22nd October 2023

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