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Samantha Burns

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Review of the Adrian Flux, Personal Insurance Broker:

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poor customer service left me stranded

Just wanted to register my dissatisfaction with Adrian Flux Customer Services. I bought a van today, phoned up to transfer my insurance to the new van so I could drive the 130 miles home. Waited listening to an annoying message for 45minutes, while my blood slowly boiled, untill I was cut off with a message 'our lines are now closed, call back tomorrow morning'. I was on the other side of the country, with my kids at home on their own, with no insurance. Don't use Adrian Flux unless you like poor customer service. Reviewed on: 14th February 2024

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