Standard Life's incredibly user-friendly, transparent website and personable customer service operators have really helped to demystify pensions for me at every step; from checking in with me every year on the ethical standards applied to my investments, to making it incredibly simple to transfer older pensions that were left languishing. They also make the process of changing where my pension is invested under their umbrella very straightforward so I might optimise it when the time comes to drawdown. Whereas before I felt confused by my pension and tempted to 'leave it for another day', I now feel I have much better understanding and can make more informed decisions about it.
Reviewed on: 12th April 2024
