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Dr Farhad Cooper

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Review of the Covermypet.co.uk, Pet Insurance:

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Do not use these insurers

We paid the UK company CoverMy for pet insurance. When we made our first claim recently after having the policy for some time (for about £5000) they refused to pay out, a reason was given wrongly stating it was because a “vet had deemed our dog to be overweight” (no vet ever has) and then our policy was voided our policy without our knowledge. We never had ours and our vets rebuttals even acknowledged, and were just told that the decision is final. To add insult to injury we were told that they aren’t even the right entity that are responsible and to be complaining about, and that several other companies (The Insurance Factory, Markerstudy and even including one in Malta (called Building Block PCC) are. Even though we bought the service from CoverMy and we are British and in England. Interestingly The Insurance Factory are telling us to address concerns about to the authorities to CoverMy. We’ve also been told to complain to the Maltese authorities even though we are British ... Read more Reviewed on: 2nd May 2024

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