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Greg R

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Review of the Green Flag, Breakdown Insurance:

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Don't bother.

Don't bother. I've bought breakdown cover for my trip abroad 3 days before departure. After money was paid I've received email that it will take 7-10 days before they can provide me with the policy documentation. Not only they cant send documentation by email and insist on post, but also the processing time is absolutely unacceptable. As you can imagine my policy arrived when in post when i was abroad already and trip was almost over. Now they refuse to refund for the policy and claim it was in place when the trip started. 0 stars would be too much. Case goes to Ombudsman for escalation as this is absolutely unacceptable. Reviewed on: 9th May 2024

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