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Refused Car Finance: Credit Broker reviews

Name: Credit Broker
Rating: 4.6 (62 reviews)

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4.58

Based on 62 reviews, last reviewed 18th May 2019

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

3 star

2 star

Latest highest rating:

5

Quick and so easy to deal with Everything was so quick and easy to deal with. Reviewed on: 20th May 2018

Latest lowest rating:

1

Lies and more lies Absolutely all lies from start to finish. Took them 4 weeks to get car moted and said they need to test drive the car for a few days to make sure it's... Read more Reviewed on: 18th May 2019

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About this product

On Smart Money People, we have broker reviews of Refused Car Finance from people like you, who come here to share their experiences of using this company. Consumers tell us about things like customer service, value for money, and anything else they liked or disliked about Refused Car Finance. Or have you previously used Refused Car Finance as a broker to secure a loan? Please share your own experiences by leaving a review and you'll be helping others make better decisions!

Refused Car Finance Credit Broker reviews (62)

Review of the Refused Car Finance, Credit Broker:

Lies and more lies

Absolutely all lies from start to finish. Took them 4 weeks to get car moted and said they need to test drive the car for a few days to make sure it's fine. I asked where did you take car too. They replied to Ford garage. Checked the so called paper I was giving and it was sent to there local back street garage. I asked if it had full service they said yes. I checked this also and no it did not. Lies again. In between this u asked why car taking so long. They couldn't give me a straight answer and flogged me off with words like, the garage is taking time. Then after days of asking they said they told me it needs a part. Bullshit they did not as I have everything in text. Lies again. Then they told me to book a flight on a certain day ad the car will be ready which I paid over 100.00 for and then in the end he said on the day it's not going to be ready till way next week. Lies again. He had that day off hmmm funny that. Waited another week and asked what's going on. Said part due in on Tuesday. Waited till Wednesday and no reply back. Thursday came and said part will be in Friday. Then he said he needs to drive the car to see if it's ok. I mean, seriously now why. Did they send it to a dodgy garage I think so. Again more lies. They flog you off with bullshit due to them wanting a sale and wanted to make sure they give me the go ahead to pick up car so they can drive itnfornover 300 miles which is wrong and to make sure that the two weeks are up after signing the contract so that time you cant cancel. Well that was true. Last day was Thursday Friday came and said should be ready Saturday. Thrn said no next week. I mean. What the f.... Bunch of you know what. And they also come under another name UK car finance. Beware. All the good ratings are from themselves not real customers. Oh and to add to that. They sent me a few cars in WhatsApp to pick from then I wanted a certain one in the end one guy said oh the blue car is not that reg so he sends mens newer car with a older reg plate in message. What a bunch of unprofessional people. monkey's can do a better job. Reviewed on: 18th May 2019

Most definitely recommend them

Very helpful staff go the extra mile to get you a suitable car Reviewed on: 19th May 2017

Most definitely

Very helpful people go the extra mile to help you find a car Reviewed on: 19th May 2017

The best company to come to

Refused car finance helped me find finance when everyone else turned me down. Reviewed on: 19th May 2017

easy to deal with

very easy to deal with, very helpfull and explained exactly what was going on Reviewed on: 18th May 2017

Great

Happy to help great customer service Reviewed on: 18th May 2017

I've tried the rest. These guys are the best

After being refused elsewhere I seen refusedcarfinance.com on the net but didn't think they would be able to help me. Surprisingly they could and are helping me get my dream car. Very helpful, polite, always keeping me posted and updated on what's what, plus they have no idea what the word NO means, they keep saying yes :) They go the extra mile so I don't have to. Keep up the fantastic work guys. ;) Reviewed on: 18th May 2017

car

I got a car off them it was no hassel straight forward good service Reviewed on: 18th May 2017

Excellent friendly customer service

I was having trouble getting approved for car finance due to a previous redundancy, refused car finance where very helpful, friendly and easy to work with, they did all the hard work for me and get me an offer within the same day, excellent company to do business with. Reviewed on: 18th May 2017

Brilliant service

Wonderful helpful experience with friendly faces and really helpful with everything to get you going. Reviewed on: 18th May 2017

Good

Had a car loan from them, affordable and quick in getting the car of my choice, will used them again Reviewed on: 18th May 2017

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