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Refused Car Finance: Credit Broker reviews

Name: Credit Broker
Rating: 4.6 (62 reviews)

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4.58

Based on 62 reviews, last reviewed 18th May 2019

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

3 star

2 star

Latest highest rating:

5

Quick and so easy to deal with Everything was so quick and easy to deal with. Reviewed on: 20th May 2018

Latest lowest rating:

1

Lies and more lies Absolutely all lies from start to finish. Took them 4 weeks to get car moted and said they need to test drive the car for a few days to make sure it's... Read more Reviewed on: 18th May 2019

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About this product

On Smart Money People, we have broker reviews of Refused Car Finance from people like you, who come here to share their experiences of using this company. Consumers tell us about things like customer service, value for money, and anything else they liked or disliked about Refused Car Finance. Or have you previously used Refused Car Finance as a broker to secure a loan? Please share your own experiences by leaving a review and you'll be helping others make better decisions!

Refused Car Finance Credit Broker reviews (62)

Review of the Refused Car Finance, Credit Broker:

Lies and more lies

Absolutely all lies from start to finish. Took them 4 weeks to get car moted and said they need to test drive the car for a few days to make sure it's fine. I asked where did you take car too. They replied to Ford garage. Checked the so called paper I was giving and it was sent to there local back street garage. I asked if it had full service they said yes. I checked this also and no it did not. Lies again. In between this u asked why car taking so long. They couldn't give me a straight answer and flogged me off with words like, the garage is taking time. Then after days of asking they said they told me it needs a part. Bullshit they did not as I have everything in text. Lies again. Then they told me to book a flight on a certain day ad the car will be ready which I paid over 100.00 for and then in the end he said on the day it's not going to be ready till way next week. Lies again. He had that day off hmmm funny that. Waited another week and asked what's going on. Said part due in on Tuesday. Waited till Wednesday and no reply back. Thursday came and said part will be in Friday. Then he said he needs to drive the car to see if it's ok. I mean, seriously now why. Did they send it to a dodgy garage I think so. Again more lies. They flog you off with bullshit due to them wanting a sale and wanted to make sure they give me the go ahead to pick up car so they can drive itnfornover 300 miles which is wrong and to make sure that the two weeks are up after signing the contract so that time you cant cancel. Well that was true. Last day was Thursday Friday came and said should be ready Saturday. Thrn said no next week. I mean. What the f.... Bunch of you know what. And they also come under another name UK car finance. Beware. All the good ratings are from themselves not real customers. Oh and to add to that. They sent me a few cars in WhatsApp to pick from then I wanted a certain one in the end one guy said oh the blue car is not that reg so he sends mens newer car with a older reg plate in message. What a bunch of unprofessional people. monkey's can do a better job. Reviewed on: 18th May 2019

Excellent customer service

Very helpful, easy to talk to, quick decision would highly recommend. Reviewed on: 18th May 2017

Fast and easy

Good customer service fast and easy. Reviewed on: 18th May 2017

Really great company!

Very helpful when dealiny with my enquiry! Great xx Reviewed on: 18th May 2017

Good customer service

Manage to get me my dream car while my credit rating was bad. Reviewed on: 18th May 2017

Great company and good service

I was looking for car finance and this company helped me to get it however I did not proceed as they could not part exchange my current car Reviewed on: 18th May 2017

Got my loan

Very easy procedure I recommend them to family members Reviewed on: 18th May 2017

outstanding

Sammy was amazing and helped all the way through, thank you Reviewed on: 16th May 2017

Great Service

Great service, applying is dead easy and I got the car I wanted with no fuss. Reviewed on: 16th May 2017

finance with a smile

very approachable staff who like to take the confusion out applying for credit. always contactable and go the extra mile to get customers in the car they want Reviewed on: 16th May 2017

Fantastic

Great finance company; easy and straight-forward Reviewed on: 14th May 2017

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