Speak to a robot on the phone, be sent through hoops and circles, finally navigate after being reminded you can do it online (which online... Speak to a robot on the phone, be sent through hoops and circles, finally navigate after being reminded you can do it online (which online told me I have to call..) to be told of 20 minute call wait.. Of course interrupted the poor hold music every minute to tell me how important my call is and they know I am waiting - crucial information I couldn't have worked out on my own. And which meant I had go stay actively listening for the eventual human to answer. Poor. But they don't care, they have my money and I'm paying interest on it every minute they keep me on hold... Read more Read less

student finance by school of elizabeth of london

I overpaid my debt by 130 pounds and it has been 3 months I am waitng for refund. They keep telling me its in process,... I overpaid my debt by 130 pounds and it has been 3 months I am waitng for refund. They keep telling me its in process, and today I found out it is impossible to transfer back to overseas account. So, I was able to repay the debt every month from overseas account to SLC but they, out of a sudden, are not able to transfer the overpayment back to overseas account. Thieves!!! Read more Read less

Staff is vary friendly .thanks for helping

Looking around what other people have to say about the SLC I have to admit that it makes my skin crawl just going over this... Looking around what other people have to say about the SLC I have to admit that it makes my skin crawl just going over this again in my mind. These youngsters need a re training OR start looking for jobs that are suitable to their lack of ....pretty much everything! from customer service, to communication, to support to advice an absolute 0. Their department needs to be 'incorporated' with a real adult world and give us a break been over 17 years of age. Unbelievable!! Read more Read less

Looking around what other people have to say about the SLC I have to admit that it makes my skin crawl just going over this... Looking around what other people have to say about the SLC I have to admit that it makes my skin crawl just going over this again in my mind. These youngsters need a re training OR start looking for jobs that are suitable to their lack of ....pretty much everything. Their department needs to be 'incorporated' with a real adult world and give us a break been over 17 years of age. Unbelievable!! Read more Read less

Good service, would gladly speak with them agian

Not good at all it never help me only lies to me like scammers and A scandal for my information

Without them funding my specialist tutor I couldn’t have got a first on my masters