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True Traveller: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.8 (61 reviews)

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4.74

Based on 61 reviews, last reviewed 26th Aug 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

3 star

2 star

Latest highest rating:

5

Slow travelers Very convenient for slow travelers Reviewed on: 14th August 2019

Latest lowest rating:

1

years of stress with these guys! the service is now quite efficient, but the staff and company culture are awful. my full review of my personal experience is on trustpilot. Reviewed on: 26th August 2022

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About this product

Looking for travel insurance which caters for backpackers for your next trip away? Read our True Traveller reviews to get a feel for what this company is really like. Our reviews are written previous customers and present policyholders, so they can give you the heads-up on what life is like as a True Traveller customer. Already had a policy with True Traveller? Write a review yourself and help others who are looking for guidance on their next trip!

True Traveller Travel Insurance reviews (61)

Review of the True Traveller, Travel Insurance:

Quite steep but reliable

True Traveller are one of very few insurance companies that provide IEC two year coverage. I would have given a full star rating across the board but, I find it slightly unfair that none of their policies include Baggage, Money & Documents or Travel Disruption as a standard part of the policy as other travel insurers traditionally do. Reviewed on: 7th August 2019

True Traveller insurance is the best!

Perfect for traveling, includes everything major and necessary. Best price offer compared to other companies. Reviewed on: 5th August 2019

Quick, easy and reasonably affordable

Recommended through facebook. Website easy to use. Reviewed on: 5th August 2019

Quick, easy, comprehensive

True Traveller were great when selling me and my fiancee travel insurance for our trip to Canada, we highly recommend them! Reviewed on: 5th August 2019

Amazing

Fantastic customer service!! Great people skills and nothing is a problem when you ask. They will do everything and anything possible to accommodate! Reviewed on: 5th August 2019

The best travel insurance for long stay travel!

I have used True Traveller for 3 years now. I am travelling long term from the UK to Canada, on an IEC working holiday permit. This company came highly recommended by others so I decided to use them, and not only was taking out the policy easy and user friendly but the claims process was the easiest i have experienced in 12 years of various types of insurance. They are friendly and forthcoming. The terms and conditions and policy documents are easy to access and easy to understand. The online chat feature is unique in allowing users to make sure they are covered in advance of seeking treatment. I have needed to use my insurance 3 times, and all 3 times my experience was first class. I am now a lifelong customer of True Traveller and recommend them anytime anyone needs insurance, especially those who are travelling long term like me. I believe your health and well being are not things that you should gamble with, and with True Traveller its a sure bet every time. They will take care of you. Reviewed on: 5th August 2019

Highly recommended

I found the sales process for TT to be very transparent and providing detailed explanations of what each extra endorsement would cover and why the customer should consider it given their specific travel plans. I haven’t had to submit a claim myself, but I’ve heard from others that the process is relatively simple, which is always a plus with insurance. Reviewed on: 5th August 2019

Great service

Had to submit a couple of claims to true traveller, and they made the whole process easy, with great customer service providing assistance with any queries I had. Would definitely recommend Reviewed on: 5th August 2019

Easy to make a claim

Used True Traveller for my 2 year work visa to Canada and been able to make claims with ease which some of my friends were not able to with other providers! Thanks True traveller for being genuine and easy to use! Reviewed on: 5th August 2019

Brilliant customer service and thorough coverage

true travellers insurance really gets what people need on the IEC working holiday and is so tailored to that in a way that no other company can compare Reviewed on: 5th August 2019

Review

Cheap Insurance perfect for 2 year Canadian VISA Reviewed on: 5th August 2019

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