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Guavapay : MyGuava Business reviews

Name: MyGuava Business
Rating: 4.25 (16 reviews)

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4.03

Based on 16 reviews, last reviewed 29th Jan 2025

1300% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

81%

4 star

3 star

2 star

19%

Latest highest rating:

5

Great I like to tell people use it I use for my banking and it is nice and easy Reviewed on: 27th January 2025

Latest lowest rating:

1

Cheap - for a reason. Cheap - for a reason. We've used GuavaPay for a couple of months and the overall experience has been incredibly poor. Ltd company account set up with ... Read more Reviewed on: 29th January 2025

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About this product

MyGuava Business is a payments solution provider for SMEs. It goes beyond traditional financial management by offering a diverse range of services that cover all payment needs, whether the customer transacts in person or online. From business accounts simplifying cross-border payments to payment terminals, e-commerce solutions, cards, payment links and invoice creation, the platform provides businesses with versatile tools to seamlessly manage transactions.

Guavapay MyGuava Business reviews (16)

Review of the Guavapay, MyGuava Business:

Great products, and customer support representatives

Great products, and customer support representatives Reviewed on: 14th January 2025

Cheap - for a reason.

Cheap - for a reason. We've used GuavaPay for a couple of months and the overall experience has been incredibly poor. Ltd company account set up with the directors personal details used for addresses, Amex working then stopping without warning with no fix available after weeks of chasing for a resolution. The sign-up process is misleading too. You think you are signing up for just payment processing and Guava will open a bank account in your name. Payments by default will land in this new account. Fees are taken out of your deposits making payment reconciliation a nightmare, and their support team is unable to generate statements so you can work out the mess. Some other small points but things that frustrated me were the fact that every receipt printed from your terminal is plastered with a huge GuavaPay logo, wasting paper and best of all, it cannot be disabled. I would wholeheartedly advise anyone to not sign up to GuavaPay despite their attractive rates. Reviewed on: 29th January 2025

Awful customer service, block and close your account...

Awful customer service, block and close your account for not meeting their "risk profile" weeks after being set up. Waste of time don't bother. Reviewed on: 27th January 2025

Avoid guava business

There’s no costumer service, no foundation for the project. They deal with the problems as it appears instead preventing it. My business lost 1000s of pounds because of card machines they provided did not accept payments, and very poor quality. Reviewed on: 27th January 2025

Great I like to tell people use it

I use for my banking and it is nice and easy Reviewed on: 27th January 2025

Best rates in the market and easy to use with no hid...

Best rates in the market and easy to use with no hidden fees or contract clause! Reviewed on: 23rd January 2025

Perfect conditions

I really like the fee rate that these guys offer! Reviewed on: 22nd January 2025

They have best rates and also team is friendly.

They have best rates and also team is friendly. Sales team helped me a lot and they were always fast. Our company is using cards for now but we already made decision to switch to their POS too. We will save around 4-5K each month using their POS. Reviewed on: 22nd January 2025

MyGuava Business is excellent

MyGuava Business is excellent for my business needs and I won a signed shirt and football tickets. Reviewed on: 21st January 2025

Game-Changer for Business

"MyGuava Business has made managing my business so much easier! The payments are seamless, the platform’s super easy to use, and it gives me all the insights I need to keep growing. Plus, their support team is always there when I need help. Highly recommend it to any business owner!" Reviewed on: 21st January 2025

Great company, smooth onboarding process and have sa...

Great company, smooth onboarding process and have saved me a lot of money on payment transactions - couldn't recommend them enough! Reviewed on: 21st January 2025

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