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Bedford Insurance: Broker Services reviews

Name: Broker Services
Rating: 4.74 (1179 reviews)

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4.73

Based on 1,179 reviews, last reviewed 10th Jul 2019

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

80%

16%

Latest highest rating:

5

All good Have had a buy to let portfolio with them, cost effective and good customer service Reviewed on: 10th July 2019

Latest lowest rating:

1

RACIST AND DISCRIMINATING this company and especially the customer service agent JOE no surname given are racist and discriminating and need to be avoided at all costs!! Reviewed on: 8th September 2018

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About this product

Bedford Insurance is an insurance broker who offer car, home, bike, and van insurance via their panel of brokers. If you're deciding if Bedford Insurance is right for you, read our reviews first to help you get a better feel for what the company is like. Already using Bedford Insurance for one or more of your policies? Post a quick review to Smart Money People and your review will help others find the best insurance brokers on the market.

Bedford Insurance Broker Services reviews (1179)

Review of the Bedford Insurance, Broker Services:

Sooo easy

And best price.Look forward to review of home insurance next year Reviewed on: 15th August 2018

Excellent no reservations

Excellent – no reservations, I would recommend this company to anyone. Reviewed on: 13th March 2018

took £144 deposit no cover in return

My insurance was cancelled after one of their call handlers had a hissy fit Ok thankyou for the update i didnt know i had insurance because ive not received any confirmation i am now complaining to the ombudsman and will leave back feedback on your websites this is my complaint to start against your company. I bought insurance at 12.30 7/01/2018 £144 deposit ive received only the receipt on the morning. contact mid all day to check insurance Said "no insurance all day. I ring this morning and a rude person gave me abuse started shouting at me and then cancelled my insurance of which i have now received a 2nd email saying your insurance is cancelled i wish this to be treated as a complaint.... Also to add I have emailed your company no response, i have sent messages via facebook no response, I have phoned 3 times no help.i have responded to your request on here and guess what nothing ... are you just keeping my £144 ? cause the only response ive received is on here ....im sure its not difficult to find the emails for the share holders and start emailing them directly...... take my money not one email regarding my vehicle being issured i contact m.i.d and shows no insurance .... and for your record ive also complained to the brokers too about you see what Wednesday brings. Wednesday brought zero responses. Reviewed on: 10th January 2018

Reply from Bedford Insurance Dear Mr Thompson, We have seen your complaint across multiple review platforms and it has been passed over to the New Business Manager. The issue is being investigated and we will be in contact shortly. Unfortunately this is taking longer that usual as all individual complaints must be documented as well as the duplicated and updated versions. Kind regards, Bedford Insurance. Response date: 12th January 2018

Easy friendly service

Excellent customer service best price very helpfull understood details thanks ever so much for taking the stress off of my shoulders Reviewed on: 30th December 2017

Reply from Bedford Insurance Dear Nicola, Thank you for your review, we'll be sure to pass this over to our customer service team. Kind regards, Bedford Insurance. Response date: 5th January 2018

Caring efficient and helpful

Immediate response to my claim car brought to my home in time for me to get to work Reviewed on: 17th November 2017

Reply from Bedford Insurance Dear Beatrice Beattie, Thank you for sharing your experience about our claims service, we are very glad to get this positive feedback. Kind regards, Bedford Insurance. Response date: 5th January 2018

great insurance company to have bye your side for peace of mind

great exsperience time to say that act fast for you to resolve any accident you have Reviewed on: 14th November 2017

Reply from Bedford Insurance Dear Lisa Boyle, Our team is available to take calls in the evenings and weekends as well as the regular 9-5 hours for the convenience of our customers. We also have an extremely reliable 24 hour helpline in the event that any of our customers are involved in an accident. We are happy to hear that this has given you piece of mind. Kind regards, Bedford Insurance. Response date: 5th January 2018

the best

great service great people to talk to and they are fast and efficent and knows how to treat there customers with a big stisfaction keep the good work up many thanks lisa Reviewed on: 14th November 2017

nice

Best price! Very good very friendly staff! Reviewed on: 11th October 2017

Excellent quality

My vehicles have been insured through Bedford for a number of years.Throughout this period,and upon renewal,the value for money quotes have always been provided by Bedford. Reviewed on: 10th October 2017

Reply from Bedford Insurance Dear Tony Rankin, Thank you for renewing with us for multiple years. Our team will always work with our panel of insurers to find you some of the very best quotes on the market. Kind regards, Bedford Insurance. Response date: 5th January 2018

Very helpful and friendly

Very happy with all your quotes very professional and friendly service thank you will be bringing all my future renewal to you Reviewed on: 6th October 2017

Very good and easy company to deal with

Had a very easy and pleasant time taking out my insurance with Bedford insurance. Will recommend to friends and certainly use them again. Reviewed on: 5th October 2017

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