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Bell Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 3 (23 reviews)

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2.54

Based on 23 reviews, last reviewed 24th Sep 2024

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

39%

13%

3 star

44%

Latest highest rating:

5

It was very easy and quick to get sorted They stood... It was very easy and quick to get sorted They stood by there qoute up to 20 plus day's Reviewed on: 24th September 2024

Latest lowest rating:

1

Unreliable and Unprofessionall Unreliable and Unprofessional I had an extremely disappointing experience with Bell Car Insurance, and I would strongly advise against using their se... Read more Reviewed on: 24th September 2024

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About this product

Opting for a telematics car insurance policy can be a great way to cut the cost of your premium. But with so many black box insurers on the market, how can you choose the best for your circumstances? We collect Bell car insurance reviews to help you make a better financial decision when selecting your new provider.

Bell provides telematics car insurance policies for young drivers. Bell’s black box is easy to install at home, simply plugging into the 12-volt socket in your vehicle. Bell only requires policyholders to have the box installed for the first six months of the policy. There are also no mileage limits, curfews or penalties.

Does Bell sound like the right provider for you? Learn more about what you can expect as a policyholder by reading our Bell car insurance reviews. The collective wisdom of our Smart Money People community can help you make an informed decision before taking out your new policy.

Have you had a car insurance policy with Bell? Share your honest experience with others by writing a Bell car insurance review today. Why did you choose Bell as your car insurance provider, and would you renew your policy? Would you recommend Bell to family and friends? Did you find the scoring of your driving was fair? Were you satisfied with the discounted renewal price you were offered? Did you have any experience with the customer service team? Leave a Bell car insurance review today. Together, we can help people like you make better decisions.

Bell Insurance Car Insurance reviews (23)

Review of the Bell Insurance, Car Insurance:

I FEEL LIKE I AM BEING ROBBED BY THIS COMPANY!

I am having absolutely the worst experience with this company! I feel like they've abducted my bank account and that they have the right to just take money from it whenever they want! I feel trapped with this company and powerless to do anything about it. I was hit by another driver on my driver's side rear door while on a roundabout lane closest to the exit I was going to take. Both my lane and the lane the other car came from could be used to exit the roundabout but somehow the other driver decided to come to my lane and hit me, causing my car to spin in the middle of the roundabout and when it stopped it was facing the opposite direction. I took pictures and sent them to Bell. Since then, I had so many calls with them and I had to explain to several different people EVERYTHING over and over again, even though everything was already written in their file! Every time I'd spend an hour on the phone explaining all the details again, just because they couldn't be bothered to read the file. This incident happend when my policy renewal date was almost due and of course they took the chance to increase my premium my nearly 200 pounds! They had just opened the claim and they were nowhere near having a conclusion. It has been 6 weeks already and they sent me another e-mail today, asking for the same information I already gave them so many times!! This just makes me think they are nowhere close to resolving this. When I complained about the raise in premium, they said they had to quote me as having had an accident AT FAULT just because I have an open claim!!!! THIS IS RIDICULOUS! I was hit by someone else a couple of weeks before my renewal and now I have to pay as if it was my fault, just because they are still investigating (or so they say)!! They just charged me directly through direct debit and there was nothing I could do! This is just disrespectful and unfair! They should have to wait until they have a conclusion before they can raise my premium and charge me for that. They don't even have a maximum amount of time they are required to resolve the claim, so they are not even worried! The money is already IN THEIR POCKETS! I also asked if I could get another quote, to which they responded that they couldn't change my policy premium since a claim was open. Well this is just a LIE because when I was unfortunate enough to get a speeding ticket shortly after, they were very happy to raise my premium AGAIN (retroactively!!) and inform me they were going to charge me through direct debit again! When it suits them, they can change the premium and charge me directly even if a claim is open and the renewal premium was already paid for and if it doesn't suit them, they just say they can't change the premium because there is an open claim. I feel TRAPPED in a situation I can't do anything about, despite my many phone calls with them and I feel lied to and robbed, as they say and do whatever they see fit and just take my money. I am seriouly considering paying more to switch to another insurance company just so that I don't have to deal with them anymore! Reviewed on: 6th December 2019

Good value for money!

I always found that they were much cheaper than competitors. Reviewed on: 20th June 2016

Cheap and amazing!

Got the best insurance for a young driver through them! Reviewed on: 26th April 2016

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