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2nd October 2019
Disgusting money grabbing company
If your a day late paying the payment doubles absolutely disgusting. Try and pay online can't seem to do it terrible company.
Your Brightside Reviews (1374)
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21st September 2019
good service
It was very easy and simple,was very friendly and totally.
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20th September 2019
Excellent service
Excellent services and good communication skills
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19th September 2019
Top off renewal quote
Increased renewal premium 3 fold. Went elsewhere for a quarter of their price. Seems there strategy is to loose lots of customers in second year but make money from the few that remain. These cowboys won’t be around for long.
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17th September 2019
Good, reasonably priced policy.
This truly brings a bright side to the car insurance world. Reasonable prices, good customer service, online documents and help available. Would definitely recommend to other car owners.
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17th September 2019
Reasonable prices, good customer service, online documents available
Reasonable insurance prices, good customer service, online documents available, email updates. Surely can recommend to every vehicle owner.
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16th September 2019
Great car insurance
Anything I’ve had problems with they have sorted it with an instant phone call very helpful and recommend if your looking for great car insurance this is the place .
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14th September 2019
Quick and easy
Cheap and easy to purchase an insurance policy, no hidden fees.
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14th September 2019
Quick and easy
Very quick and easy to arrange online insurance. Recommend.
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14th September 2019
Cheap car insurance
It's one of the cheapest and higher rated car insurance companies. I never had any claims in my life, so I can't tell how are they dealing with it. But so far so good.
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14th September 2019
Cheap car insurance
It's one of the cheapest and higher rated car insurance companies. I never had any claims in my life, so I can't tell how are they dealing with claims. But so far so good.
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14th September 2019
Competitive price
Thought my quote was a good price for the cover I need. Also the website is easy to use.
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14th September 2019
Excellent customer service
My switch to Brightside was hassle free and the quote was much more competitive than my previous insurer.
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14th September 2019
Easy
Been driving a long time but never had my own insurance and and Brightside made taking my insurance out very easy and fare
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13th September 2019
20 minute standard wait time to get though on telephone
The long wait times to be connected to a customer service agent is the worst I’ve ever experienced. 20 minutes to get through and even then if you’ve got the wrong department another 10-15 minutes for someone to pick up the transferred call. ...
Read more The long wait times to be connected to a customer service agent is the worst I’ve ever experienced. 20 minutes to get through and even then if you’ve got the wrong department another 10-15 minutes for someone to pick up the transferred call.
Poor advice given when I phoned to check if I’d filled in the online comparison quote properly - as a result it cost me an additional premium to change and, of which they didn’t identify £35 was for admin fees!
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13th September 2019
Best value I could find
Easy to set-up online but wasn’t clear that taking the monthly payment option meant setting up a credit agreement with a third party
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13th September 2019
Easy.
The process was very simple from start to finish. I called up and paid for a full year upfront as the price was extremely competitive.
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13th September 2019
Smooth and easy.
I loved to Brightside recently and the process was very smooth. Unlike many providers Brightside have communicated well and made the change extremely easy.
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