Brightside Reviews

cheap,but not all good.

i took up my new insurance with brightside after a very shady service from goskippy.com,however, i was not prepaired for the constant hassle with text messages and threats of cancellation because i had not sent conformation of my NCB and photos of my...

i took up my new insurance with brightside after a very shady service from goskippy.com,however, i was not prepaired for the constant hassle with text messages and threats of cancellation because i had not sent conformation of my NCB and photos of my licence,even though i had sent it to them 4 times!!! they had also stated that i never declared an accident on my application witch was false and also that my NCB was not 5yrs but only 4,even though it was in actual fact 4yrs and 10 months, im not actually sure how insurance companys operate in that respect but my previous insurer did not hold the claim against me as it was the first claim i had made and also that my NCB was protected at the time, not happy with the constant text msg and the fact that the email address that was given as a way to reply did not actually exsist, i had to find a suitable email address myself to reply to them.

scottLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Prompt, efficient and courteous

I was happy as a member of the public to experience a very professional service from front end to back end of the process. I based my decsion to purchase the car policy on both the cost and customer service.

Suave JavLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Reasonable priced car insurance

Best price and very easy to read and enter details all documents are online to hand

LizLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Excellent service!

I have been a longtime customer of another company for many years, as an older man, I wasn't very clued up on the many different insurance companies out there! My original insurance company was charging more and more, and after an absolutely...

I have been a longtime customer of another company for many years, as an older man, I wasn't very clued up on the many different insurance companies out there! My original insurance company was charging more and more, and after an absolutely ridiculous quote for my newer model car, I competed an online search to find, I could get an exact same deal for £900 less!!! I was a customer previously for 20 years!!! Immediately my phone started ringing, I answered to be greeted by a very nice person from Brightside! Within a few minutes I was insured! With exactly the same insurance and as I said previously, for £900 less! I received an email in minutes with all my documents, and 2 days later a copy through the post! All staff I've felt with have all been extremely helpful and friendly, I've received a very professional and efficient service and would absolutely recommend Brightside insurance company to everybody, and have done!

Kingsley BetteridgeLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

calling

quick to answer when calling and dealing with you over the phone

Liz WindsorLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Easy to use and paper work came through v quickly!

No issues at all! Always kept in contact!

Norman BartlettLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Smooth sharp and very efficient

All very good from start to finish

Mr c BraddickLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Wanted insurance

Good price Good customer service Supplied what I wanted on the spot Pleasant , efficient and delivered

ChrisLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Operations should talk to Marketing.

I was very satisfied with the way the Brightside agent handled my renewal on the telephone. Although it was in his brief to sell more product he didn't become 'pushy' when I decided whether or not to enhance my policy with additional benefits. My...

I was very satisfied with the way the Brightside agent handled my renewal on the telephone. Although it was in his brief to sell more product he didn't become 'pushy' when I decided whether or not to enhance my policy with additional benefits. My only complaint is that since renewing my insurance, I have had about three emails and two paper mail reminders that it is time to renew and giving me quotes - it looks like the Marketing team have not been made aware that the deed is already done.

Martin ChiversLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Saved money by renewing my car insurance with Brightside but did not get no claims protection which was clearly advertised on comparethemarket.com that it was included.

Overall I found the website easy to navigate and was pleased I saved money by renewing my car insurance with Brightside. However i felt somewhat mislead and a little cheated by your quote on Comparethemarket. com that clearly stated No Claims...

Overall I found the website easy to navigate and was pleased I saved money by renewing my car insurance with Brightside. However i felt somewhat mislead and a little cheated by your quote on Comparethemarket. com that clearly stated No Claims Protection was Encluded but actually it was not! Brightside, please check the details for my quote and correct the details of what is included with the policy. Not receiving the No Claims Protection has soured my experience and it puts a question mark on trust

TimLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Excellent

Excellent price cheapest by far. Quick and easy to set up insurance.

Keith ballardLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

AMAZING DEAL !!!

Having received my renewal i could not believe how much my quote went up. I looked online and found this company. Easy to use site and fantastic price . Best purchase this year to date. Give them a go 5 *****

Graham MannLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Excellent Car Insurers

Brightside Insurers are a most excellent and extremely competitive insurers. They came out the best to insure my car...

Brightside Insurers are a most excellent and extremely competitive insurers. They came out the best to insure my car from
a search of hundreds of online companies who didn't change the quote like the majority of companies do when I called them to confirm and go through my online quote. The team seem highly experienced and like most companies I didn't feel pressured to buy the extra add-ons.
This company makes me feel
Confident.
Eve Caro Wing, Teacher, London

Eve Caro WingLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Way too pushy on aftersales for extra services

On the day my insurance policy renewed I received a phone call from Brightside Addons. The man started trying to sell me legal cover straight away. I stated I was at work and too busy to talk and asked for a call back at 2pm the following day. I was...

On the day my insurance policy renewed I received a phone call from Brightside Addons. The man started trying to sell me legal cover straight away. I stated I was at work and too busy to talk and asked for a call back at 2pm the following day. I was busy at work the following day but was called by Brightside multiple times that day and the day following that one also. Very pushy to call multiple times on a daily basis. I would have entertained a conversation but decided against discussing after that level of pushy behaviour.

Ash ChandlerLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Good experience so far

Quick responses and information sent in an easy to understand format. Been kept up to date with how the policy is being set up.

Michael BuckleyLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review