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Car Cash Point: Logbook Loan reviews

Name: Logbook Loan
Rating: 4.76 (289 reviews)

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4.70

Based on 289 reviews, last reviewed 15th May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

3 star

Latest highest rating:

5

Great company and great service Very helpful staff and great service. Would recommend to anyone. Reviewed on: 10th March 2020

Latest lowest rating:

1

Avoid!! Not sure how they are managing to get all the positive reviews but I assure you that they are the worst loan company I have ever dealt with! Use at yo... Read more Reviewed on: 15th May 2023

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About this product

Looking for Car Cash Point logbook loan reviews? We collect comments and reviews from users like you on Smart Money People, so that you can make better decisions when choosing your next logbook loan. So if you've got a poor credit rating, or are just looking for a new car, and need finance, be sure to read our reviews first. Or if you want to help our community, post a review of your own experiences with Car Cash Point and join the Smart Money People community!

Car Cash Point Logbook Loan reviews (289)

Review of the Car Cash Point, Logbook Loan:

Be warned

These opinions are based on what happened to me and I think I am certainly not the first, or the last, to suffer at the hands of these people. I hope this helps you. - Why do they have such good reviews? because they pay customers £10 to write them. I received such an offer and declined. But it is amazing what some people will do for a tenner. - At the last minute, having agreed the amount they are willing to loan to you on your car, they ask you to prepay three months re-payments out of the funds before they send them, thereby effectively reducing the loan amount. I suggest you say 'no thanks' and walk away. They will probably drop the requirement. - When you come to settle your loan (which you need to do asap) you will realise that you have not been given any instructions as to how to do this. There is nothing, anywhere. In the paperwork, or on the website. If you email every email address you can find, including that of your 'account manager' you will probably not get a reply. It is not in their interest to settle a loan, given the extortionate level of interest that is accruing. - When you finally do attract their attention, you will probably find that another payment date has passed and more interest has accrued. You can try arguing that you have been trying to settle this for x weeks but they won't budge. Plus all the time you are arguing, the interest is still running. - When you finally do get a settlement figure, ask for a full statement showing how the interest is calculated. If you were foolish enough to agree to x months payments being taken in advance before they sent you the money (see my earlier point), you will find that you have still been charged interest on the full amount. Totally wrong, but they won't budge. Don't forget, while you argue this, the interest is still running. - After all of this, you will be left totally deflated and feeling like you wished you had never ever come across Car Cash Point. But its not over. While it only took them a day to acquire your log book and register a HPI on your car, it will take them up to a week (or possibly more) to return your log book and cancel the HPI, during which time your car is unsalable. Good Luck! Reviewed on: 14th February 2018

Very helpful

Always respond to any queries effectively Reviewed on: 26th June 2017

Excellent service and friendly staff

When facing financial difficulties Car Cash Point is always there to help. Reviewed on: 26th June 2017

Just brilliant

I was never hassled about payments and always got treated like a friend ....not a customer....Ali Douglas Reviewed on: 26th June 2017

Best loan company ever!!

Very quick response to loan enquiry. Loan paid out promptly. Polite staff and flexible and understanding if payment is late. Reviewed on: 26th June 2017

Efficient and friendly

Very good overall ,everything explained Stephen Smedley Reviewed on: 26th June 2017

Fast,friendly service

Turned up on time and money was in my account straight away Reviewed on: 26th June 2017

Very recommended

Very professional & positive agents! Fast hassle free payout! Very hightly recommended! Reviewed on: 26th June 2017

Good all round customer service

I have had a good a timely service. Reviewed on: 23rd June 2017

Easy, quick and accurate.

I was contacted as soon as I applied online. My rep visited the same day three hours after applying. He was very thorough in his explanations of the loan. The underwriter was very diligent but once that was done the money was released exceedingly quickly. Fantastic and prudently careful company and process. Reviewed on: 13th June 2017

Definitely recommend

Excellent service from the team! Reviewed on: 8th June 2017

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