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City Insurance Group: Insurance Broker reviews

2.56
Based on 6 reviews, last reviewed 12th Apr 2023
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33%

Latest highest rating:

5

Fantastic Service Helpful staff always trying to find the best deals Reviewed on: 24th June 2019
Ben's avatar
Ben

Latest lowest rating:

1

Thes guys charge cancellation fees even in the cooling off period... But they do not tell you up front. This company gets a one start only because I cannot give zero stars. I took out a car policy 4 days ago but decided to cancel only to be told there i... Read more Reviewed on: 12th April 2023
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Michael Keenan

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City Insurance Group Insurance Broker reviews (6)

Thes guys charge cancellation fees even in the cooling off period... But they do not tell you up front.

1
This company gets a one start only because I cannot give zero stars. I took out a car policy 4 days ago but decided to cancel only to be told there is a £50 cancellation fee, even within the cooling off period no other company i know off does this, how completely ridiculous. should have known better than to go with a company I never heard of before. Reviewed on: 12th April 2023

Rip off 0 stars

1
Paid car insurance in full 345 because I hadn’t sent my proof of no claims they cancelled my insurance after a month and put 145 back in my account The bloke I spoke to proper attitude problem I told him I’ve not been home for a month and not be open no letters as had Covid and staying elsewhereThat’s why there’s been a delay on my proof of no claims Reviewed on: 16th February 2021

Fantastic Service

5
Helpful staff always trying to find the best deals Reviewed on: 24th June 2019

Friendly staff

5
Friendly staff and promt service Reviewed on: 8th January 2019

Inconsistent quotes

2
When I applied through a well known search company they seemed to be the best choice but once committed the extras just made it really expensive Reviewed on: 1st August 2017

Extra charges

2
I had not realised I had points left on my licence and was charged an extra £68 without being given the option to cancel Reviewed on: 23rd August 2016

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