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City Insurance Group: Insurance Broker reviews

Name: Insurance Broker
Rating: 2.67 (6 reviews)

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2.32

Based on 6 reviews, last reviewed 12th Apr 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

34%

4 star

3 star

33%

Latest highest rating:

5

Fantastic Service Helpful staff always trying to find the best deals Reviewed on: 24th June 2019

Latest lowest rating:

1

Thes guys charge cancellation fees even in the cooling off period... But they do not tell you up front. This company gets a one start only because I cannot give zero stars. I took out a car policy 4 days ago but decided to cancel only to be told there i... Read more Reviewed on: 12th April 2023

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City Insurance Group Insurance Broker reviews (6)

Review of the City Insurance Group, Insurance Broker:

Rip off 0 stars

Paid car insurance in full 345 because I hadn’t sent my proof of no claims they cancelled my insurance after a month and put 145 back in my account The bloke I spoke to proper attitude problem I told him I’ve not been home for a month and not be open no letters as had Covid and staying elsewhereThat’s why there’s been a delay on my proof of no claims Reviewed on: 16th February 2021

Thes guys charge cancellation fees even in the cooling off period... But they do not tell you up front.

This company gets a one start only because I cannot give zero stars. I took out a car policy 4 days ago but decided to cancel only to be told there is a £50 cancellation fee, even within the cooling off period no other company i know off does this, how completely ridiculous. should have known better than to go with a company I never heard of before. Reviewed on: 12th April 2023

Fantastic Service

Helpful staff always trying to find the best deals Reviewed on: 24th June 2019

Friendly staff

Friendly staff and promt service Reviewed on: 8th January 2019

Inconsistent quotes

When I applied through a well known search company they seemed to be the best choice but once committed the extras just made it really expensive Reviewed on: 1st August 2017

Extra charges

I had not realised I had points left on my licence and was charged an extra £68 without being given the option to cancel Reviewed on: 23rd August 2016