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Curve : Curve Card reviews

Name: Curve Card
Rating: 4.51 (89 reviews)

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4.39

Based on 89 reviews, last reviewed 7th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

18%

2 star

Latest highest rating:

4

Curve Card Review Curve has been a good provider. I've enjoyed the features of Curve Black such as cashback, back in time and the customer service. I have never been ou... Read more Reviewed on: 7th September 2024

Latest lowest rating:

1

It was a good company They have recently changed their policy and abolished all insurance coverage, ad still increased the monthly fee from £14.99 to 17.99 all for an extra... Read more Reviewed on: 30th November 2023

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About this product

With Curve, you can connect multiple cards and accounts across providers into one single card and app.

You can switch payments from one card to another, up to 120 days after you've made a purchase and get live notifications every time you spend across any of your accounts.

Curve Card reviews help you find out what it’s really like to be a customer. If you’ve used Curve before, you can also leave a review and share your experience.

Curve Curve Card reviews (89)

Review of the Curve, Curve Card:

Perfect under all points of view

The product offered is excellent and the customer service very proactive and ready to satisfy the most needy customers. Reviewed on: 24th January 2020

Brilliant

Have been a Curve user from early on and I'm using them daily as my main card. Customer service has been great when I needed them which was only a few times. Their mobile app works well and gets improvements frequently. Go back in time is amazing. Cashback and Curve Cash are working well. They've dealt very well with the Wirecard problem. Reviewed on: 3rd September 2021

My daily plastic

Over the past year Curve has become my daily driver. Easy to integrate with my existing plastic and great rewards system if you choose to buy with the partnered retailers. Recent crowdfunding was very successful and I look forward and hope they can push on their innovation from here. Reviewed on: 15th June 2021

Good if you don't need customer support

Great product if you don't need customer support or if you don't have any transaction issues. I paid 1500 GBP for plane tickets. The amount showed on my underlying card and in Curve. A couple of days later, half of the amount was charged again. This time it wasn't showing on Curve and neither they knew about it when asked. Curve was clueless. Therefore I had to cancel my card for fraud. The next day the second half of the amount was charged, which was not showing on Curve. At that point, I was basically charged double (3k GBP) and made my credit card unusable because it went over the limit. I realised by myself that Curve charged me twice which they confirmed afterwards that the airline did those two charges. In the end, I couldn't use my card for several days (because over the limit) also couldn't use it again because the new card was sent at my home but I was abroad at that point. Also I had to cancel my card for no reason, since there was no fraud, it was just Curve being clueless about how their system/process works. Another thing, if you pay something in foreign currency with an extra charge (because weekend or over the fx limit) that charge will still be there even if you change the transaction to a card on that currency. Reviewed on: 14th April 2021

All your cards in one easy helpful app and card

Curve solves the problem of having to carry all your cards around, as well as brings an additional level of security and comfort as you can freeze your Curve card at any point and get real time notifications of usage. As someone who is self employed, having both my business and personal cards connected to Curve is hugely helpful. The reporting across your various accounts and cards, and insights in spending is something an individual bank can not provide. Reviewed on: 13th April 2021

Life saver

I've been looking for a product like this for a long time and great to see it now available. Game changer Reviewed on: 9th April 2021

Innovative card

This product is useful as I have many different cards, and rather than carrying all of them, I can just carry Curve with me. Reviewed on: 4th April 2021

I LOVE this card and app.

I save HUNDREDS of pounds a year using Curve. From great FX rate, fee-free ATM machines, to my cashback on companies I choose to use. I love it. Wherever I travel, I only need one card. Even though I've been "stuck" abroad for over a year, this card, this app and this company have NEVER let me down. My card was hacked! I was in another country. Oh my God, what am I gonna do....??¿???¿ No worries. Got on the app, froze the card INSTANTLY to ensure nothing else was vulnerable. For onto a live chat, told them my problems, not an issue. Old card cancelled instantly, all outstanding transactions checked, and resolved. New card issued. .oh, hang on, I've had a similar thing before, with a back whose name is an acronym of BTS. I was abroad then too, due to be away for at least another month. Could they help me? Could they send it to my address in Spain? No. No. Of course not what was I thinking???? The was not geared up for customer assistance. It was geared up for ease of use by the bank staff. So, my card would be waiting for me when I got home..... But how I was going to get home and how I could eat until then??? not their problems, apparently. With CURVE however, I explained I wasn't going to be back in the UK for a while, but that I really would need the card. "No problem, where would you like me to send it?" Then I asked, "How much are you going to charge to send it here, to Spain?" Hold onto your hats. "Nothing. All part of the service" On top of all of this, my Curve Metal Card included insurance to cover me, and a range of other benefits too. I now have 3 Fintech accounts and an "old" style one. I'm happy to pay for 2 of them, 1 is free and 1 of them I pay through gritted teeth. Guess which? Reviewed on: 31st March 2021