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EDF Energy: Credit Broker reviews

Name: Credit Broker
Rating: 3.8 (10 reviews)

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3.90

Based on 10 reviews, last reviewed 26th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

20%

10%

2 star

20%

Latest highest rating:

5

Best offer Gave me the best deal and their customer service was great, what more could I ask for? Reviewed on: 26th August 2024

Latest lowest rating:

1

EDF do not solve the problems EDF do not solve the problems that have arisen, just imitating care and help. If you value your mental health and your time, then EDF COMPANY is not ... Read more Reviewed on: 23rd January 2024

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About this product

EDF Energy (as a loan broker) reviews on our site can help you make up your mind as to whether this is the right company to help you find a home improvement loan. Our community shares their EDF Energy reviews and experiences in order to help others. So if you've already used EDF Energy in the past, please write a review of your own to assist others choosing a loan finder!

EDF Energy Credit Broker reviews (10)

Review of the EDF Energy, Credit Broker:

EDF do not solve the problems

EDF do not solve the problems that have arisen, just imitating care and help. If you value your mental health and your time, then EDF COMPANY is not for you. Your letters and arguments are ignored, it is difficult to get through on the phone and often the connection is cut off, the complete confusion you are led in a closed circle over and over again is only an imitation of helping customers. I have been a customer of the EDF company for many years, and always pay all bills on time. In September 2022 I paid a bill of £261.61. But in October 2022 I received a huge bill for electricity for £3,486,62 I have repeatedly asked EDF to send an engineer to inspect my meter for malfunctioning, After a long negotiation EDF set me an appointment for 18 January 2023 When the electrician arrived, he informed me that he had arrived to install the smart meter. Although I have always told EDF that I will not change or install anything until we have checked whether my meter works properly or not. I explained the problem to the electrician. He inspected the meter, and noted that my meter is spinning very quickly, although at that time the heating and other electrical appliances did not work. He also said he understood the problem and that he would report it all, but to close the issue. Another appointment needs to be made and another duplicate meter installed to make sure the old one is correct. I was very pleased, hoping that this would now be resolved more quickly. On 17th July 2023 EDF responded that they would not be able to send an engineer until the debt was settled. Whats going on? I live in one bedroom flat, according to the readings of my electric meter over the past two months, my consumption has increased by more than three times. while I do not use heating, and try to be very economical, i have all the lighting economical on LED EDF has been refusing to send an engineer to check the servesability of its equipment for more than 8 months. And at the same time, through letters and calls, EDF are stubbornly trying to send me an engineer to install a smart meter, like its a panacea for all the problems, although we can observe that with smart meter, consumers also have a lot of problems. EDF Its like a one-way road, no dialogue, just EDF interest, more than a year of telephone conversations and letters nothing has changed EDF is a large company with huge trained staff sharpened only for profit, and lonely consumers simply lack the strength and resources to defend their rights, and in the end, a lot of people do not want to be in this stress simply give up, and EDF becomes enriched withdrawing funds from people who trusted them, believing that this is a large and promising company with a huge financial turnover. Although not everything is so promising here. In 2022, the debt of the French company EDF grew to 64.5 billion euros, and here we also need to think about whether we made the right choice for the company EDF Reviewed on: 23rd January 2024

Best offer

Gave me the best deal and their customer service was great, what more could I ask for? Reviewed on: 26th August 2024

I have been without supply quite a few times and tha...

I have been without supply quite a few times and thankfully I have been helped with temporary credit which has been a life saver.it has been such a massive help to help keep my supply on Reviewed on: 24th May 2024

Excellent

Best ever energy supplier highly recommended by myself Reviewed on: 27th September 2023

Best insurance

I think this the insurance that easy to understand Reviewed on: 18th July 2023

EDF Energy doesn't rip you off!

This is the first time I've had a pre-payment meter and I must say, being with EDF Energy has made it such a breeze. I can see now that I was paying way over the odds with energy suppliers in previous homes, and now I can see exactly what we're using on a daily basis. It works out to about £40 a month electricity for two people (one of which leaves the lights on all the time!) Very impressed with EDF :) Reviewed on: 10th July 2020

Amazing and fantastic

Was a great experience to say the least and can hope to keep going with the same thing again Reviewed on: 3rd July 2019

Great Service

I love using EDF they are always helpful. Reviewed on: 7th June 2019

Too pricey

Paid 2500 a year, now switched and pay 500 less. Reviewed on: 28th September 2017

Poor company

Wrong billing, too much dIY metre reading!! Then they get it wrong!! Send out a metre reader!! I pay you enough!! Reviewed on: 30th May 2017

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