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Experian reviews

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Rated Good 4.00/5

Experian reviews

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Review summary

People rate this company as Good based on 125 product reviews

Average score of 4.00/5
5 star
55%
4 star
23%
3 star
10%
2 star
3%
1 star
9%
Reviews for Experian have trended positively over the past 90 days

Latest positive rating

5/5

Excellent happy fast tracking quick response

Excellent happy fast tracking quick response

{"display":"Syed ","full_name":"Syed ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit Check
Syed 12th March 2025

Latest negative rating

1/5

Bloody you can't contact them on the phone, everythi...

Bloody you can't contact them on the phone, everything is done online. I'm over 50s and not tech savvy for god sake

{"display":"Stefan","full_name":"Stefan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit Check
Stefan 18th September 2024

About Experian

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Experian at a glance

Reviews for Experian

Showing 11 of 125 company reviews

Excellent happy fast tracking quick response

Credit Check 12th March 2025

Excellent happy fast tracking quick response

Rated Excellent 5/5
Read more product reviews

Great features available, however very expensive

Credit Check 15th October 2024

For what you pay monthly, it is very expensive. It is hard to justify the cost on a strict budget. The boost feature is very... For what you pay monthly, it is very expensive. It is hard to justify the cost on a strict budget. The boost feature is very handy and does make a difference, however the section offering support on how to improve your score does not actually help. If this did actually help improve your score, it would make the service better value. It does offer a lot of useful features, including locking your score. This is an excellent feature as it stops any unwanted credit accounts being opened in your name, so therefore minimises the risk of fraud. Even with these two features, it’s a lot of money per month. It would be great if it was more accessible. The people that need it will not be able to use it. I know there is a free service through Experian, however it is very limited. The service needs to be more proactive in recommending ways to improve your score. I will cancelled my paid subscription due to the cost due to limited budget, yet another monthly payment was taken out of my account. I shall be contacting them today and if I receive excellent customer service, I shall update this review. Read more Read less

{"display":"SM","full_name":"SM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
SM
Rated Average 3/5
Read more product reviews
  • 1/5

    Bloody you can't contact them on the phone, everythi...

    Bloody you can't contact them on the phone, everything is done online. I'm over 50s and not tech savvy for god sake

    {"display":"Stefan","full_name":"Stefan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Check
    Stefan 18th September 2024
  • 3/5

    Good service view

    Good service great knowledge advice

    {"display":"chloe brill","full_name":"chloe brill","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Check
    chloe brill 24th August 2024
  • 5/5

    Accurate

    Accurate and precise, always comes up with the results quickly.

    {"display":"B Maxwell","full_name":"B Maxwell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Check
    B Maxwell 14th June 2024
  • 5/5

    Excellent service, free credit full report

    Excellent service, free credit full report

  • 5/5

    Very simple to understand

    Very simple to understand, you get regular updates and the rating helps make financial decisions

    {"display":"B New","full_name":"B New","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Check
    B New 7th June 2024
  • 5/5

    Experian are excellent for Credit check and other se...

    Experian are excellent for Credit check and other services. Easy to use website. Once logged in it was very east to view current credit score... Experian are excellent for Credit check and other services. Easy to use website. Once logged in it was very east to view current credit score to understand how well it is being managed. Read more Read less

    {"display":"Jamie K","full_name":"Jamie K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Check
    Jamie K 30th May 2024
  • 5/5

    I feel great with this app, I recommend it to everyone.

    I feel great with this app, I recommend it to everyone.

  • 4/5

    Responsive customer service

    I had an issue with my registration to the electoral roll not being updated for months. Customer service were responsive and explained clearly what was causing the delay

  • 5/5

    Easy to use and reliable system.

    Easy to use and reliable system. The locked crest check function gives additional peace of mind.

    {"display":"David V","full_name":"David V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Check
    David V 24th May 2024

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