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Footman James: Classic Car Insurance Broker reviews

4.88
Based on 590 reviews, last reviewed 22nd Sep 2023
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Latest highest rating:

5

Classic car insurance Easy to sort what I needed, friendly knowledgeable staff on the phone, and a competitive renewal price Reviewed on: 22nd September 2023
Peter Winfield's avatar
Peter Winfield

Latest lowest rating:

1

Check your policy I had a classic loved BMW E30.I believed that Footman James were my insurer, they were not. Although their glossy website looks great, READ THE SMALL ... Read more Reviewed on: 1st June 2022
Lorraine Vickery's avatar
Lorraine Vickery

About this product

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Footman James Classic Car Insurance Broker reviews (590)

Review of the Footman James, Classic Car Insurance Broker:

Over £400 stolen from us

1
My husband and I are having awful problems with Footman James! My husband rang to inform them that his bike was no longer being held in a garage, and they said they wouldn’t insure it and that he’d have to cancel his policy. He was then told that they couldn’t cancel his policy until his third instalment of £225.68 which was due to come out the following week had been paid, and that his bike would no longer be insured. I found this exceedingly odd but agreed and when the third instalment was due, he paid it. I knew he was due a refund as he had paid three instalments (one of £225.69, and two of £225.68) which makes up for 9 months of the year, and he’d only had the policy since 11/01/19 and he’d called at the first week of March! But he received a call today to say he would only be getting a refund of £218. So extremely unfair! I am very unhappy that he has been first made to make a payment when they told him he needed to cancel, and then have the audacity to only give him a refund of £218. Absolutely disgraceful. They pretty much put the gun to his head and stole the money from him. I’d warn everyone to stay away. Seriously, it’s not worth the time or money. Reviewed on: 15th March 2019

Friendly, well-informed agents

4
It's good to speak to someone who actually rides a motorcycle and who understands what's involved and required. Reviewed on: 20th September 2018

Friendly, good servcie and good pricing.

5
The insurance industry seems to become less personal and less customer-focused each year, with auto-renewal cons and difficulty speaking to a representative, but Footman James are easy to talk to, respond quickly to communications and offer polices with good cover at excellent prices. Reviewed on: 20th September 2018

Diamond Service

5
Well helpful over the many years that I have been with them. Reviewed on: 20th September 2018

2 Bikes

4
Excellent price for my two BSA's. Reviewed on: 20th September 2018

Classic Insurance for Classic Cars

4
The classic car policy is a package of cover that is a great fit for the classic car owner with motoring on high days and holidays when the sun is shining (and sometimes when it isn't). Easy to deal with when making changes and at competitive rates Reviewed on: 20th September 2018

Excellent customer friendly help each time I contact them

5
Definitely the best for classic car insurance. It's good to know I've got the best cover for my 1963 Rover P4 110 Reviewed on: 20th September 2018

Friendly and helpful customer service

4
Professional and helpful, the staff take time to understand your insurance requirements to ensure the best possible cover for your needs is obtained. Reviewed on: 20th September 2018

Hassle free & professional

5
This is the 4th year that I have renewed my classic car insurance for my Mercedes 190e and I would have no hesitation in recommended Footman James as a first class broker with very helpful and friendly customer service operators. Reviewed on: 19th September 2018

great insurers

5
How can you possibly improve on perfection... Reviewed on: 19th September 2018

classic car insurance

5
Very easy to renew my classic mini insurance over the phone with friendly staff in a few mins with a little discount ( had a slightly cheaper quote ) 10/10 Reviewed on: 19th September 2018
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