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Footman James Classic Car Insurance Broker Reviews

Ratings based on 590 reviews Last review 3 months ago

Looking to read or write Footman James classic car insurance broker reviews? Smart Money People is the best place online for independent financial services reviews. Our community writes Footman James classic car insurance broker reviews to help you...

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Looking to read or write Footman James classic car insurance broker reviews? Smart Money People is the best place online for independent financial services reviews. Our community writes Footman James classic car insurance broker reviews to help you decide when choosing financial products, so if you're already a Footman James client, join in and share a review of your own!

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Your Classic Car Insurance Broker Reviews (590)

4th September 2019

Simply the Best

I have or have had all (10 at present) classic and modern motorcycles covered by FJ for many years. They offer great value are very knowledgeable and you can always speak to a human being. I have learned to my cost recently hoe frustrating your...

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I have or have had all (10 at present) classic and modern motorcycles covered by FJ for many years. They offer great value are very knowledgeable and you can always speak to a human being. I have learned to my cost recently hoe frustrating your portal! or live chat! can be. John Knibb

15th March 2019

Over £400 stolen from us

My husband and I are having awful problems with Footman...

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My husband and I are having awful problems with Footman James!
My husband rang to inform them that his bike was no longer being held in a garage, and they said they wouldn’t insure it and that he’d have to cancel his policy. He was then told that they couldn’t cancel his policy until his third instalment of £225.68 which was due to come out the following week had been paid, and that his bike would no longer be insured. I found this exceedingly odd but agreed and when the third instalment was due, he paid it.
I knew he was due a refund as he had paid three instalments (one of £225.69, and two of £225.68) which makes up for 9 months of the year, and he’d only had the policy since 11/01/19 and he’d called at the first week of March! But he received a call today to say he would only be getting a refund of £218. So extremely unfair! I am very unhappy that he has been first made to make a payment when they told him he needed to cancel, and then have the audacity to only give him a refund of £218.
Absolutely disgraceful. They pretty much put the gun to his head and stole the money from him. I’d warn everyone to stay away.
Seriously, it’s not worth the time or money.

16th January 2019

Footman James are Wonderful

Footman James offer a friendly, personal service adaptable to you and your needs. Their insurance service is clear and affordable, while offering high quality cover for you and your vehicle's.

22nd September 2018

Everything I need and more.

Friendly efficient staff helped me find the right cover for my Caterham R500 Duratec. For a competitive price I have insured my car for use on the road and track and have an agreed valuation should the worst happen. With Footman James I have complete...

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Friendly efficient staff helped me find the right cover for my Caterham R500 Duratec. For a competitive price I have insured my car for use on the road and track and have an agreed valuation should the worst happen. With Footman James I have complete peace of mind.

21st September 2018

Great service and value

I started off with one classic and have gradually increased to three bikes over the past 8 years. The changes were easily accommodated with very little increase in premium. The renewals are easy and hassle free.

21st September 2018

Great cover and easy to deal with

I have been with Footman James for more years than I should, but each year I check my insurance requirements and their quote and they always remain competitive. The fact I remain with them speaks volumes.

20th September 2018

Excellent service plus the extras

I have been with this company for over 20 years and I have never ever had a problem they've always been very nice on the telephone and they've always been very good with the prices been very happy and that's why I have been very loyal to them as...

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I have been with this company for over 20 years and I have never ever had a problem they've always been very nice on the telephone and they've always been very good with the prices been very happy and that's why I have been very loyal to them as they've been very loyal to me. Definitely recommended if you got a classic car footman James number one

20th September 2018

Customer Focused

What makes any insurer great, is making a nasty experience painless. This applies to brokers as well as underwriters. After years with this company, I can say that human errors are rare, the company attitude is great, the culture is positive - never...

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What makes any insurer great, is making a nasty experience painless. This applies to brokers as well as underwriters. After years with this company, I can say that human errors are rare, the company attitude is great, the culture is positive - never defensive. It is possible to build up mutual trust, almost impossible with lesser companies who love you when paying premiums, but confront you when you need customer service. And this is what an Insurance Award should be all about.

20th September 2018

Friendly, good servcie and good pricing.

The insurance industry seems to become less personal and less customer-focused each year, with auto-renewal cons and difficulty speaking to a representative, but Footman James are easy to talk to, respond quickly to communications and offer polices...

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The insurance industry seems to become less personal and less customer-focused each year, with auto-renewal cons and difficulty speaking to a representative, but Footman James are easy to talk to, respond quickly to communications and offer polices with good cover at excellent prices.

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