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Footman James: Classic Car Insurance Broker reviews

Name: Classic Car Insurance Broker
Rating: 4.89 (590 reviews)

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4.88

Based on 590 reviews, last reviewed 22nd Sep 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Classic car insurance Easy to sort what I needed, friendly knowledgeable staff on the phone, and a competitive renewal price Reviewed on: 22nd September 2023

Latest lowest rating:

1

Check your policy I had a classic loved BMW E30.I believed that Footman James were my insurer, they were not. Although their glossy website looks great, READ THE SMALL ... Read more Reviewed on: 1st June 2022

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Footman James Classic Car Insurance Broker reviews (590)

Customer Focused

What makes any insurer great, is making a nasty experience painless. This applies to brokers as well as underwriters. After years with this company, I can say that human errors are rare, the company attitude is great, the culture is positive - never defensive. It is possible to build up mutual trust, almost impossible with lesser companies who love you when paying premiums, but confront you when you need customer service. And this is what an Insurance Award should be all about. Reviewed on: 20th September 2018

Friendly, well-informed agents

It's good to speak to someone who actually rides a motorcycle and who understands what's involved and required. Reviewed on: 20th September 2018

Friendly, good servcie and good pricing.

The insurance industry seems to become less personal and less customer-focused each year, with auto-renewal cons and difficulty speaking to a representative, but Footman James are easy to talk to, respond quickly to communications and offer polices with good cover at excellent prices. Reviewed on: 20th September 2018

Diamond Service

Well helpful over the many years that I have been with them. Reviewed on: 20th September 2018

2 Bikes

Excellent price for my two BSA's. Reviewed on: 20th September 2018

Classic Insurance for Classic Cars

The classic car policy is a package of cover that is a great fit for the classic car owner with motoring on high days and holidays when the sun is shining (and sometimes when it isn't). Easy to deal with when making changes and at competitive rates Reviewed on: 20th September 2018

Excellent customer friendly help each time I contact them

Definitely the best for classic car insurance. It's good to know I've got the best cover for my 1963 Rover P4 110 Reviewed on: 20th September 2018

Friendly and helpful customer service

Professional and helpful, the staff take time to understand your insurance requirements to ensure the best possible cover for your needs is obtained. Reviewed on: 20th September 2018

Hassle free & professional

This is the 4th year that I have renewed my classic car insurance for my Mercedes 190e and I would have no hesitation in recommended Footman James as a first class broker with very helpful and friendly customer service operators. Reviewed on: 19th September 2018