A Choice Insurance Broker Reviews

  Ratings based on 14 reviews       Last review 2 weeks ago    

At Smart Money People, we collect A Choice Insurance Broker reviews from customers like you. If you're thinking of using A Choice Broker services check out our reviews, or if you're an existing A Choice customer - please share your experiences with...

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At Smart Money People, we collect A Choice Insurance Broker reviews from customers like you. If you're thinking of using A Choice Broker services check out our reviews, or if you're an existing A Choice customer - please share your experiences with our community in order to help out others!

Overall Rating

Average

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A Choice Review Insight

What are people saying in their reviews?

Accuracy & Consistency

63% of feedback is Process related

Customer profile

Top Age Profile: 18-24

Top Channel Preference: App

Your Insurance Broker Reviews

14 reviews

Review A Choice's Insurance Broker now

DO NOT INSURE

**Company that targets younger drivers and exploits them.... Read more

**Company that targets younger drivers and exploits them. **

Cannot express how much I advise not taking insurance with this company. The only way to make amendments to your policy is by phoning, and their openning hours are impractical for anyone working a 9-5 job (plus the length of time they leave you on hold is shocking). I read bad reviews prior to taking insurance with them and I wish I had paid attention. Any amendments made to the policy are extremely expensive, for changing to business use and reducing my miles by 2000 I was charged over £100.

Refunds for cancelling the policy take up to 30 days, on top of this the money they deduct for you cancelling is ridiculous. One positive though, if you select the option on the phone that you wish to cancel your insurance, amazingly they answer a lot faster.

I have ended up worse off by cancelling my policy and going else where, but from a moral point of view I could no longer insure my car with a company that profits so much from 'young and inexperienced drivers'.

Just to note, I have been driving for over 3 years and I am still classed as 'inexperienced'.

Reviewed on 9th October 2021
Anna113355's avatar
Anna113355

Disgusting company

This company is an absolute disgrace. Took a policy out for my daughter who is a learner driver. The premium came in low. I called today to say my daughter passed her test and was told that due to her passing her test within 40 days of taking out the... Read more

This company is an absolute disgrace. Took a policy out for my daughter who is a learner driver. The premium came in low. I called today to say my daughter passed her test and was told that due to her passing her test within 40 days of taking out the policy, they had to talk with an underwriter to get it renewed. On getting the authority to renew I was told the premium goes from £360 to well over £2000. When I took the policy out after speaking to a member of staff I was not made aware of this. I have now gone and cancelled the policy and was told that as this is after the 14 days I would be charged £50 admin fee, their commission, no refund for the excess cover and legal cover plus other premium charges. In total, out of the £360 I paid for the 12 months cover I will be getting just over £100 back in refund for 15 days cover. Be very aware of this company and how they deceive you. I am now reporting them to the Insurance Ombudsman.

Reviewed on 15th July 2021
Wayne Lent's avatar
Wayne Lent

I do not recommend A choice

They are scammers If you got more than enough time and money to waste than go ahead Otherwise Stay away from a choice It’s a very bad choice

Reviewed on 12th February 2021
neetuisking@hotmail.com's avatar
neetuisking@hotmail.com

Car insurance scam

I am absolutely disgusted and upset with this company. I have had car insurance for sometime and had a direct debit due out on 01/07/2020. I then receive a letter on the third from A Choice stating my insurance was cancelled. When I called they said... Read more

I am absolutely disgusted and upset with this company. I have had car insurance for sometime and had a direct debit due out on 01/07/2020. I then receive a letter on the third from A Choice stating my insurance was cancelled. When I called they said there had been no payment and my bank had written to them as it was closed - my bank account was not closed! My bank account said this was certainly not correct and that they had not called the direct debit. When I called back their finance department they apologised and wavered a late fee. I thought all was sorted until I received another letter. I called them to complain and was out through to A Choice who told me my insurance was cancelled and if I had called the day before it would not have been. They then stated I now owed them £256 for cancellation fees!!!! The insurance payment is £76. I complained and was advised they would speak to their manage and call me back. I have still had no call back and had to pay to insure else where! Never ever use this company again. I googled reviews and it appears this scam has happened to a number of people! Wish I’d read the reviews first

Reviewed on 17th July 2020
Amy 's avatar
Amy

review

great product great customer service would recommend

Reviewed on 1st September 2019
Kimberle Steel's avatar
Kimberle Steel

Absolutely awful, avoid at all costs!

I took my insurance out with this company over a month ago and after the 2 week cooling off period (once they’d taken all of the money) they suddenly started asking for a ridiculous number of different documents which I haven’t had to provide to any ot... Read more

I took my insurance out with this company over a month ago and after the 2 week cooling off period (once they’d taken all of the money) they suddenly started asking for a ridiculous number of different documents which I haven’t had to provide to any other insurance company in the past. In the end they told me they were cancelling my insurance as I had not provided the correct documents. They then tried to charge me £100 for cancelling (2 days after the cooling off period). After negotiating with the manager they agreed to waive the £100 commission. After receiving my refund a month later, it becomes clear that they had in fact charged me a total of £150 to cancel!

Reviewed on 17th May 2019
Grace's avatar
Grace

Fanatastic

Brilliant. Would recommend. Friendly and approachable.

Reviewed on 20th April 2019
Joanne Wootton's avatar
Joanne Wootton

Great

Good company which is efficient

Reviewed on 13th January 2019
Loz's avatar
Loz

Never take insurance with them

Don’t ever take out insurance with them! They are awful. They falsely sell you everything. I had a claim they tried to charge me £600 excess I cancelled they charged me nearly £500 to do so! There customer service and company is horrendous. Worst com... Read more

Don’t ever take out insurance with them! They are awful. They falsely sell you everything. I had a claim they tried to charge me £600 excess I cancelled they charged me nearly £500 to do so! There customer service and company is horrendous. Worst company I’ve ever been with. Robbing customers and charging us ridiculous prices!

Reviewed on 19th October 2018
Amy Harvey's avatar
Amy Harvey

Scammed

Scammed me. Cancelled my insurance because I stated I was moving cities, before actually moving. Then hits me with a lot of admin fees for them preemptively cancelling my insurance. And has practically bullied me into paying them... Read more

Scammed me. Cancelled my insurance because I stated I was moving cities, before actually moving. Then hits me with a lot of admin fees for them preemptively cancelling my insurance. And has practically bullied me into paying them since.
I would 100% not recommenced this pseudo insurance company. Pay a little bit extra and go with a real company to avoid being scammed.

Reviewed on 12th July 2018
John Dilley's avatar
John Dilley

Ripped Off

Took out insurance in January told them that there was a strong possibility I would take my car from my parents house in Norwich to my place of study in Oxford around April, they said this would be fine. Paid for insurance Later in April I rang up to... Read more

Took out insurance in January told them that there was a strong possibility I would take my car from my parents house in Norwich to my place of study in Oxford around April, they said this would be fine. Paid for insurance Later in April I rang up to say I was taking it to Oxford. This is when the man on the phone put me on hold, came back and said my insurance policy has now been cancelled as they are somehow unable to provide insurance for me in Oxford. No refund, no better offer. Just a cancellation letter. Absolute scam of a company, pay the extra money and go with a known company!

Reviewed on 9th April 2018
Zach's avatar
Zach

Decent

Was the cheapest option for my car insurance without a black box. Had a bit of a mess around for the first month with policy nearly being cancelled due to documents not being read by email. Simple phone call sorted it all. Other than that, no issues.... Read more

Was the cheapest option for my car insurance without a black box. Had a bit of a mess around for the first month with policy nearly being cancelled due to documents not being read by email. Simple phone call sorted it all. Other than that, no issues. Just a little bit of inconvenience. I'd still consider them again!

Reviewed on 1st August 2017
Ashton Baker's avatar
Ashton Baker

The best Insurance Company

You will be really well looked foyer. Y this Company

Reviewed on 1st July 2017
Anne Spooner-Kargotis's avatar
Anne Spooner-Kargotis

Fab fab fab

A great organisation, well run and friendly

Reviewed on 3rd October 2016
Amberley Chambers's avatar
Amberley Chambers