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GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.83 (279 reviews)

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1.83

Based on 279 reviews, last reviewed 16th Jul 2026

50% decrease in 5 star reviews

in the past 90 days

60% increase in 1 star reviews

in the past 90 days

11%

78%

Latest highest rating:

5

Great company Great insurance great prices very helpful and included break down cover in price Reviewed on: 16th July 2026

Latest lowest rating:

1

The customer service is terrible, and I thought the... The customer service is terrible, and I thought the agents were there to provide good customer service, but I was surprised by their behavior. They we... Read more Reviewed on: 13th July 2026

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About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

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GoSkippy Car insurance reviews (279)

Great company

Great insurance great prices very helpful and included break down cover in price Reviewed on: 16th July 2026

The customer service is terrible, and I thought the...

The customer service is terrible, and I thought the agents were there to provide good customer service, but I was surprised by their behavior. They were very arrogant, and when I asked why they were being so rude, they threatened to cancel my insurance. They asked me for the same documents several times, which I sent each time. They said my vehicle registration document (DVLA) was incorrect. They also said they couldn't accept a screenshot from the DVLA website with the code to check my driver's license (share code). Then they sent me an agreement to sign, and after I signed it, they canceled my insurance and are still charging me the cancellation fee. What a disappointment. I definitely do not recommend them. Reviewed on: 13th July 2026

Appalling customer service.

Appalling customer service. Charge you for everything. Dont have a cooling off period. Dont not use stay away from this company. Reviewed on: 29th June 2026

this is a shame, fraud company.

this is a shame, fraud company. When you cancel your insurance, you will be required to pay 201 pounds and they will also take a deposit. Reviewed on: 27th June 2026

Service was ok until I cancelled the policy.

Service was ok until I cancelled the policy. They charged me £75 cancellation fee. Which is a scandalous rip off. They also said it would take 28 days to refund any remaining money. Itdd sad not worth using them on that basis unless they are. Country mile cheaper than the rest because this is how they are recovering the money. Shocking. I will never insure with this company again. RIP off merchants Reviewed on: 18th June 2026

GoSkippy use a finance company if you pay monthly.

GoSkippy use a finance company if you pay monthly. Unlike other insurance companies that charge you maybe £50-60 for cancelling when you've found a better deal somewhere else, GoSkippy Have charged me £156 . Never have I ever paid that much money to cancel a policy! Maybe an oversight on my behalf, but It wasn't clear to me that they use a finance company to pay for the insurance. Normally if you don't pay your monthly bill, they'll cancel your insurance and rightly so. Why the need for a finance company. Never had this problem with any other company. Also very hard to change details online and they charge you £35 to do it over the phone. I've paid the money as I can't be bothered having more charges on top. I would never use them again! Reviewed on: 8th June 2026

expect to get charged unexpectedly

they are charging me extra because i sold my car and i wanted to cancel the contract. that's ridiculous, my mistake was to ask this. if i would n t ask any cancellation, i wouldn t pay anything. Reviewed on: 25th May 2026

They dont want to refund the money and cancle the po...

They dont want to refund the money and cancle the policy. Reviewed on: 19th May 2026

Daylight robbery!

These guys charged me £142 for cancelling a policy within the 12 month period, reason for cancelling in the first place was because I added my sister as an additional driver and these guys took my premium from £70 monthly to £162! I decided to take my sister off the policy after the first month as she was no longer using the car and instead of going back to the initial £70 I was paying, it went up to £93 so I decided to cancel and take my business elsewhere. As a result, I got that £142 bill after cancelling. Absolutely ridiculous! Reviewed on: 29th April 2026

Driving prices down.

They gave me price 50% cheaper than my renewal price. Reviewed on: 16th April 2026

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