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GoSkippy: Car Insurance reviews

Name: Car Insurance
Rating: 1.74 (231 reviews)

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1.51

Based on 231 reviews, last reviewed 5th Nov 2024

400% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

10%

78%

Latest highest rating:

5

Skip to itQuick service Quick service pleasant staff. Very hrlpful Reviewed on: 27th August 2024

Latest lowest rating:

1

I know it's a bit of a long review but worth the read. I received my 2024 van renewal which was £649.36 (last year price £574.04) and after checking over documents I noticed that I had only 1 yrs NCB showi... Read more Reviewed on: 5th November 2024

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About this product

Here at Smart Money People, we collect GoSkippy car insurance reviews so that you can shop with confidence.

GoSkippy is an insurance broker offering home, travel and various motor insurance policies, including electric vehicle cover, car, van, motorbike, and business motor insurance. With a wide range of additional add-ons available for each policy, GoSkippy aims to be very flexible to its customers’ needs. Find out whether it lives up to these claims by checking out our GoSkippy car insurance reviews.

What’s most important for you when it comes to a new car insurance policy? Is it securing breakdown cover with a courtesy car? Perhaps you’d prefer the security of misfuelling cover or key cover? Do you work in a role that requires business insurance for your vehicle? Whatever your needs, read our GoSkippy car insurance reviews to see what genuine customers have to say about their policies.

Have you had a car insurance policy with GoSkippy? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Tell us how satisfied you were (or weren’t!) with the level of cover you received for the cost. How simple was the sign-up process? Did you have any experience with the customer service team? Write an honest GoSkippy car insurance review today.

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GoSkippy Car Insurance reviews (231)

I know it's a bit of a long review but worth the read.

I received my 2024 van renewal which was £649.36 (last year price £574.04) and after checking over documents I noticed that I had only 1 yrs NCB showing on my renewal policy documents. I contacted Go Skippy helpline on 02/11/2024 to advise that I will have 3 yrs at end of policy, Call handler was not very pleasant to speak with but eventually agreed to change NCB to the 3 yrs. I asked what difference this would make to my premium, I was told that it made no difference, I found this a bit strange but agreed to renew with for another year, I was emailed showing amended 3 yrs NCB and total premium was £649.36 and was happy to proceed. On 04/11/2024 (2 days later) I received an email saying thank you for renewing with Go Skippy and noticed the total price was now £819.44, I spent a couple of hours trying to contact helpline but they didn’t answer. I phoned the next day on 05/11/2024, I again found the call handler to be aggressive, He explained that the price hike would have been caused with my 02/011/2024 phone call to amend my NCB from 1 yr to 3 yr; I was blown away with this statement to be honest. I told him that I had received an updated email after the first call and everything was the same albeit the amended NCB, I reminded him that I still have this email and he then became apologetic and asked to put me on hold so that he could look into this. The call handler then came back and said that he didn’t know why this could have happened but will now need to re-quote me for this year; Strangely enough we now have the total price of £819.44 for this year. By this time I have had enough and advised him that I can’t accept this updated quote and will not be renewing with them this year, He again apologized and said he was sorry this happened, I replied “and so you should be” I asked if he could cancel any payment request with my card holder as it was now showing that there was a pending transaction for £819.44 but unfortunately you cannot cancel a pending payment request with your bank. I was told that I will be given a refund but will have to wait 3-5 days for this. To sum everything up, if I hadn’t noticed the new total amount requested on the last email received then I would have been even more upset than what I am just now. Surely you don’t treat all your customers like this? or think that everyone is stupid, vulnerable or can be intimidated by your aggressive call handlers. Reviewed on: 5th November 2024

100% NEVER USING OR RECOMMENDING GOSKIPPY TO ANYONE

My daughter took Car insurance out with GoSkippy 22 days ago at a cost if £1500. She's had to change her car. GoSkippy quoted an ADDITIONAL £1600 for the new for the new car, £3100 in total. Obviously she's shopped around and found a policy with another company for a total of £1600 for the full year. GoSkippy are charging her £182.37. £75 to cancel the policy with the remaining. £107.37 being hidden charges! If not paid within 21 days they will pass onto a Debt Collection Agency. In addition she has had to pay £50 to change the policy from her private reg to its original reg in order for her to sell the car. BE WARNED Reviewed on: 31st October 2024

Easy, no hassle and no claims -

Easy, no hassle and no claims - Reviewed on: 14th October 2024

Is it cheap?

Is it cheap? yes. Is it good? No. Highly NOT Recommending! Reviewed on: 10th October 2024

I recommend you DO NOT touch this company cancell...

I recommend you DO NOT touch this company I cancelled my policy as my car was sold on, the cancellation was actually an extremely simple process with nothing I could see online suggesting hidden costs for cancelling - however this is where things took a turn for the worst - 16 days later they finally confirmed the policy was cancelled I then receive a letter to advise I owed £130 with no explanation as to what this charge was for. I then emailed to ask what the charge was for before I made the payment. As any normal person would in this situation This was at the start of September - 2 weeks later I am yet to hear back from them explaining what the charge is for. In the meantime, they sent this “charge” to a collections agency they work with called the ICB, as a scaremonger tactic to force me to pay - Unfortunately this worked as I was afraid this would affect my credit score. I have paid this fee now to which I have NO idea what its in relation too - and I am yet to receive an explanation for this fee. I am STILL waiting in Goskippy to actually email me back…. Reviewed on: 12th September 2024

Avoid at All Costs Worst Insurance Company Ever!

Avoid at All Costs - Worst Insurance Company Ever! GoSkippy Insurance is an absolute nightmare. I went an entire year without making a single claim, yet they **blatantly refused** to honor my No Claim Bonus. This company is nothing short of a scam, robbing loyal customers of what they rightfully deserve. I provided every piece of documentation they asked for, but they still found a way to weasel out of giving me my bonus. The customer service was horrendous—rude, unhelpful, and completely indifferent to my situation. It’s clear they only care about squeezing every last penny out of their customers, with no regard for fairness or honesty. Do yourself a favor and **stay far away** from this disgraceful company. If you want to protect yourself, **choose a reputable insurer** that actually honors its commitments. GoSkippy is a total **fraud.** Reviewed on: 2nd September 2024

Do NOT trust GoSKippy for Provisional Licences !

I completed an application via the CompareThemarket platform, GoSkippy came out the best . My aplication comprised of me and my son ( who has held a provisional license for more than 2 years) , all this information was supplied at the point of application. 2 weeks later they advised the Insurer had 'exercised their right to cancel ' as they did not cover any Provisional license holder of more than 2 years. How was I to know this ? This is your mistake not mine yet you want to fine me £187 ! Beware of Goskippy , unprofessional and untrustworthy with 0 Customer Service ! Reviewed on: 31st August 2024

Skip to itQuick service

Quick service pleasant staff. Very hrlpful Reviewed on: 27th August 2024

GoSkippy Review

Reasonably priced, easy to understand website and clearly communicated information Reviewed on: 25th August 2024

Cheap car insurance

Got a few car insurance quotes. Go skippy was cheapest. Easy to use website no fuss. Reviewed on: 23rd August 2024

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