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GoSkippy: Car insurance reviews

1.58
Based on 264 reviews, last reviewed 5th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
63% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
11%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
2%
See only 1 star reviews
78%

Latest highest rating:

5

My son couldn't attend work due to illness,this was... My son couldn't attend work due to illness,this was going to impact his payments. I called goskippy to explain and they were very sympathetic,within a... Read more Reviewed on: 5th February 2026
Beth j's avatar
Beth j

Latest lowest rating:

1

Do NOT get your car insurance from GoSkippy, I've be... Do NOT get your car insurance from GoSkippy, I've been with them for over 10 years, and now they are refusing me for next year, all because I reported... Read more Reviewed on: 11th December 2025
Paul P's avatar
Paul P

About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

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GoSkippy Car insurance reviews (264)

AVOID LIKE THE PLAUGE !!!!!!!!!

1
AVOID Go Skippy LIKE THE PLAUGE!!! First they sold me breakdown cover for £84 which my Van wasn't covered for as it was over 21 feet long (merc sprinter LWB). So when it broke down the RAC wouldn't move it because it should have been on a commercial breakdown policy, even though I took out business van insurance. It took from 5:30pm till 2am for the RAC to start to recover me home (4 hours to go). No fault of the RAC. All of Go Skippy offices were closed so there was no way of contacting them. At around midnight I got though to the Go skippy breakdown number only to be told that they were a contractor and hadn't had any new business from Go Skippy for a while. The contractor was nice enough gave me a number to ring but that was shut to. So much for 24hour help in an emergency. Go Skippy sold the wrong cover and all credit to the RAC they made a decision and got me home all be it at 6am. Then after around a month I sold the van and brought a car. Called Go skippy to change the policy over. They told me that they couldn't change it from a van to a car. Ok fair enough. So I canceled the van policy and took out a new car policy. I was told that a refund of over £400 was coming to me from the van policy. I called Go Skippy around 10 days later to see where my refund was and was told the the van policy was still active and they hadn't canceled it. They then tried to calculate the refund from that date not the date I had originally canceled it meaning less refund. After I lodge a complaint the call was listened to and the cheeky ******* said "as a GESTURE OF GOOD WILL we be giving you the amount promised to start with. How kind of them to give me what i was owed and promissed! Next they wanted a copy of driving licence so sent photo card copies. I received an email back say customer services were busy and would respond in 2-7 days time. 4-5 days pass and I get a text message saying that my car policy was canceled. I rang them within 10 minuets of receiving the text but all offices were closed. Rang them back the next morning and they said they couldn't reinstate the policy because because it was the next day. A cunning plan unfolds. All they needed was a code from the DVLA to confirm my licence was clean with no points, which it is. If they needed more information from me all they had to do was ask. I was waiting for their response which they said in an email from customer services could take 2-7 days. So I paid around £300 for 1 months car insurance (total cost for the year was £900ish. With them telling me I owed them £14 still after paying £300 a 1 month of cover. it gets worse... I then get a letter from them saying I owe £89.69. bringing the total cover for 1 month car cover up to around £400 !!!!!!!! I was told that I would receive a text with the underwriters details (Southern Rock) to complain to them. No details were ever received ! So they don't cancel you policy when you ask them to so they can charge you more. Then they cancel it when you don't want them to and then they charge you more.... Every thing with Go Skippy is a fight. I dread to think what they are like if you ever have to deal with a claim through them? Stay away and spend the extra £50 with a different insurer. It'll work out cheaper and the service will be a lot better. Been driving for 15 years, sometimes with more than one vehicle on the go and I have never had such bad service from an insurance company. Lets hope Southern Rock's customer service is better, that's if Go Skippy ever send me their details so I can escalate the complaint. Reviewed on: 7th December 2017

Great for the price

4
Cheapest quote i had received - i eventually had an accident and had to claim. Got car repaired without too much hassle. Reviewed on: 6th December 2017

Cheap

4
Cheap annual payments, quick and easy set up Reviewed on: 17th September 2017

Very good prices

4
Signed up with go skippy on a comparison and found them to be the cheapest. Then again this year. Even if they are the cheapest, give them a call. I got another 25 quid off. Good customer service. Reviewed on: 14th August 2017

Small company greatservice

5
its the first time i used goskippy, and found them to be very competitive and very quick, the documents were sent immediately to my pc and phone. So if i needed them in an emergency theyre always to hand. No problems at all so far Reviewed on: 1st August 2017

Simple and easy

5
I recently bought car insurance through go skippy which I hadn't heard of before. They were £18 cheaper then my previous insurance. Easy and simple online form as well as credit aggrement. All in all went nice and smoothly. Reviewed on: 15th July 2017

Excellent

5
Fantastic company very helpful always give the best deals always someone to help if there is any problems highly recommended Reviewed on: 15th July 2017

Excellent

5
Fantastic company very helpful always give the best deals always someone the contact if any problems highly recommended Reviewed on: 15th July 2017

easy to deal

4
i had these guys for 2 years before i had to sell my car,in that time i had to change cars and address and was dealt with swiftly and was a pleasent experiance Reviewed on: 15th July 2017

Online service only. No contact nbr.

3
Cheapest quote by far but was very complicated gathering correct information for them. Only email communication. Reviewed on: 7th July 2017

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