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GoSkippy reviews

GoSkippy insurance logo
Rated Poor • 1.54/5

GoSkippy reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process
  • UK-based contact centre
    UK-based contact centre

Review summary

People rate this company as Poor based on 263 product reviews

Average score of 1.54/5
5 star
10%
4 star
9%
3 star
1%
2 star
2%
1 star
78%
Reviews for GoSkippy have trended positively over the past 90 days

Latest positive rating

4/5

They were the cheapest option for us last year.

They were the cheapest option for us last year. Never had to claim, but it got us through the year.

{"display":"Tim Foster","full_name":"Tim Foster","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Tim Foster 5th September 2025

Latest negative rating

1/5

Awful and unfair charges and customer service who do...

Awful and unfair charges and customer service who don't care! Bought a policy with them 23 days ago. I had to unexpectedly sell my car.... Awful and unfair charges and customer service who don't care! Bought a policy with them 23 days ago. I had to unexpectedly sell my car. Goskippy are trying to charge me £75 cancellation fee £118.45 - ‬£5.15/day instead of the £1.42/day pro-rata charge Customer service attitude: "It's set in our terms and conditions - do you want me to read them to you?" Complaint raised to their GoSkippy complaints department and will submit a complaint to the Financial Ombudsman if there's no resolution with fair cancellation charges! Read more Read less

{"display":"Gaurav","full_name":"Gaurav","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Gaurav 3rd October 2025
See more reviews for GoSkippy products

About GoSkippy

GoSkippy is a UK insurance broker.

You can get a quote or buy a GoSkippy policy online and there’s a customer portal to manage your policy. GoSkippy offer 24/7 UK based claims support.

GoSkippy offer motor insurance, home insurance and travel insurance policies.

GoSkippy at a glance

Contact details

Phone
0344 776 5725
Main address
GoSkippy Insurance, Lysander House, Catbrain Lane, Bristol, BS10 7TQ
Social media

Reviews for GoSkippy

Showing 11 of 263 company reviews • Last reviewed within 7 days

Awful and unfair charges and customer service who do...

Car insurance • 3rd October 2025

Awful and unfair charges and customer service who don't care! Bought a policy with them 23 days ago. I had to unexpectedly sell my car.... Awful and unfair charges and customer service who don't care! Bought a policy with them 23 days ago. I had to unexpectedly sell my car. Goskippy are trying to charge me £75 cancellation fee £118.45 - ‬£5.15/day instead of the £1.42/day pro-rata charge Customer service attitude: "It's set in our terms and conditions - do you want me to read them to you?" Complaint raised to their GoSkippy complaints department and will submit a complaint to the Financial Ombudsman if there's no resolution with fair cancellation charges! Read more Read less

{"display":"Gaurav","full_name":"Gaurav","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Horrible

Car insurance • 2nd October 2025

I used different insurers over the years and no one requested this much proof, go skippy even asked for nino and requested me to download... I used different insurers over the years and no one requested this much proof, go skippy even asked for nino and requested me to download documents from dvla myself for them. They notified if I don’t provide the documents they will cancel my policy and charge me a cancellation fee . I cancelled voluntarily (£100 ) after only 3 weeks since contracting, rather not have dealings with them at all Read more Read less

{"display":"zsuzsa gorskova","full_name":"zsuzsa gorskova","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1308059.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 1/5

    Con artists charged me for 2 weeks and an extras £10...

    Con artists charged me for 2 weeks and an extras £100 after I’d asked them to cancel my policy and no longer owned the car... Con artists charged me for 2 weeks and an extras £100 after I’d asked them to cancel my policy and no longer owned the car on it. Rude CSA on the phone with a right attitude on her. I wouldn’t insure with these again if it was free. Read more Read less

    {"display":"Dan Hill","full_name":"Dan Hill","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1302919.png"}}'s avatar
    Car insurance
    Dan Hill 18th September 2025
  • 4/5

    They were the cheapest option for us last year.

    They were the cheapest option for us last year. Never had to claim, but it got us through the year.

    {"display":"Tim Foster","full_name":"Tim Foster","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Tim Foster 5th September 2025
  • 5/5

    Customer service with British staff whom you can und...

    Customer service with British staff whom you can understand. prices very competitive

    {"display":"Marston","full_name":"Marston","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Marston 5th September 2025
  • 5/5

    Excellent service and price.

    Excellent service and price. Good communication throughout

    {"display":"Happy","full_name":"Happy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Happy 5th September 2025
  • 1/5

    Worst company to deal with.

    Worst company to deal with. Say an amount of money then add on to that. Ask for phone recording as proof don't send it. Shocking... Worst company to deal with. Say an amount of money then add on to that. Ask for phone recording as proof don't send it. Shocking wouldn't recommend this company at all. Read more Read less

    {"display":"Samantha Green","full_name":"Samantha Green","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1296487.png"}}'s avatar
  • 1/5

    Fees are Disgraceful

    Shameful company. The fees they charge to make a 2 second change like swapping the number plate for a private plate are shocking. Clearly there... Shameful company. The fees they charge to make a 2 second change like swapping the number plate for a private plate are shocking. Clearly there to extorts money from people. No morals ! Read more Read less

    {"display":"Kevin L","full_name":"Kevin L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Kevin L 30th July 2025
  • 1/5

    Double charging, no care given to holding onto your...

    Double charging, no care given to holding onto your money, no apology for their mistake. Absolutely disgusting behaviour and company would not recommend!!

    {"display":"Sarah M","full_name":"Sarah M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1241524.png"}}'s avatar
    Car insurance
    Sarah M 6th June 2025
  • 1/5

    RIP off company asking for full driving license hist...

    RIP off company asking for full driving license history via DVlA within 28 days. Why do they need full history when they can check on... RIP off company asking for full driving license history via DVlA within 28 days. Why do they need full history when they can check on the insurance data bases of any accidents and convictions, company needs to be reported Read more Read less

    {"display":"Gary","full_name":"Gary","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Gary 19th May 2025
  • 1/5

    DO NOT USE THIS COMPANY, THIS COMPANY IS A DAYLIGHT...

    DO NOT USE THIS COMPANY, THIS COMPANY IS A DAYLIGHT ROBBERY, MY POLICY NOT EVEN STARTED YET AND I WANT TO CANCEL IT, BECAUSE I... DO NOT USE THIS COMPANY, THIS COMPANY IS A DAYLIGHT ROBBERY, MY POLICY NOT EVEN STARTED YET AND I WANT TO CANCEL IT, BECAUSE I DID NOT AGREE WITH THAIR TERM CONDITIONS, THEY INSURED MY VEHICLE FOR BUSINESS BUT I CANNOT USE IT FOR MY BUSINESS THIS IS STUPIDITY WHICH I HAVEN’T HEARD BEFORE. ANYWAY NOW WANT CANCEL IT BUT THEY DEMAND A CANCELLATION FEES, AND I DON’T UNDERSTAND WHY DO I HAVE PAY THIS BECAUSE TODAY IS 19th OF MAY AND MY INSURANCE SUPPOSED TO START ON 25th MAY 2025. SO AVOID AVOID AVOID THIS COMPANY. Read more Read less

    {"display":"Mo","full_name":"Mo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Mo 19th May 2025

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