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GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.72 (264 reviews)

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1.58

Based on 264 reviews, last reviewed 5th Feb 2026

50% decrease in 5 star reviews

in the past 90 days

63% decrease in 1 star reviews

in the past 90 days

11%

78%

Latest highest rating:

5

My son couldn't attend work due to illness,this was... My son couldn't attend work due to illness,this was going to impact his payments. I called goskippy to explain and they were very sympathetic,within a... Read more Reviewed on: 5th February 2026

Latest lowest rating:

1

Do NOT get your car insurance from GoSkippy, I've be... Do NOT get your car insurance from GoSkippy, I've been with them for over 10 years, and now they are refusing me for next year, all because I reported... Read more Reviewed on: 11th December 2025

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About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

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GoSkippy Car insurance reviews (264)

Good quick no hassle insurance

Good quick quote and no hassle purchashing policy very easy pleasant process Reviewed on: 22nd August 2018

Good service for a reasonable price.

I've insured my car with GoSkippy as they were much cheaper than all the other companies. I was surprised to find out that they have really good customer service and good insurance packages. Reviewed on: 6th August 2018

To get insuramc on my car

The company is care about me and it is good company And I like this canopy And I white them 10 years And I have white the clenbosus Reviewed on: 2nd August 2018

Do not use this company you have been warned

DO NOT USE this insurance company you have been warned! Received a letter saying they are Cancelling my insurance within 7 days for no reason. There will also be a cancellation fee of £250. Please check there reviews they do this on a weekly Basis. I am currently taking this insurance company to the financial ombudsman Reviewed on: 24th July 2018

Cheapest out there

Reasonably priced and after a year they give you a quote cheaper than the year before unbelievable from an insurance company to actually want to keep you as a customer. Reviewed on: 17th July 2018

Rude and unhelpful

Tried to sort out no claims information which had been sent, they emailed a day before they were cancelling the policy to say the information was invalid. Phoned up to try and sort it out only to have a rude woman on the end of the phone. After a very hard phone call when asking what time they closed she hung up the phone. Wouldn’t recommend at all. Reviewed on: 21st June 2018

Please please do not use

Yes it’s much cheaper and at first we thought great then we had an accident they cancelled my insurance demanding payments , refused to send us what the payments were for apologised and said it was a mistake then one year later more and more threats , kept ringing customer service but not getting anywhere. As soon as something goes wrong they threaten you and put phone down on you. Pay a bit more it is so worth it Terrible terrible Reviewed on: 5th June 2018

Appalling

Absolutely appalling service when I initially took out the policy.. Had 6 requests for docs which I sent every time. Eventually received an email to say cancellation was in process as they had not received the relevant docs. Emailed again and received an email to say they had received the relevant docs. 24 hours later received an email to say policy was going to be cancelled as had not provided relevant docs!!! Finally received another email confirming they did infact have the relevant docs. This took up an unnecessary amount of my valuable time. Recently changed my car, called customer service to advise of changes and told to log into portal to make changes. I did and my account advised I could make changes but the site wasn't working. Had to call customer service again and was dealt with in a very abrupt manner. I felt I was an inconvenience. Cannot wait until I can renew my policy in August and WILL NEVER USE THIS COMPANY AGAIN. STEER WELL CLEAR! Reviewed on: 11th April 2018

Steer well clear

Took payment then denied they had and were adamant there was no insurance in force (hence I couldn't use bike). I had to send them screen shot of credit card statement to get them to sort after ages on phone talking to useless non UK call centres that just read me the same script. Then was asked for documents, duly sent, to receive response we don't need your documents. 2 weeks later hastener for documents threatening to cancel policy. Sent again to be told we don't need them. Another round of endless calls to get sorted, no explanation or apology. Had to make a claim, basically the most difficult thing I have ever done , with another company I had a single person to talk to who was excellent, Go Skippy pass you around and around and I honestly believe they are just trying to wear you down so they don't have to pay. Basically this is a dishonest company, steer clear or regret. Reviewed on: 11th April 2018

WORST INSURANCE COMPANY EVER! DO NOT USE!

I am being chased from a debt collection agency on behalf of Go Skippy of a sum £216.16 when I cancelled my policy with them last year. They falsely advised me when I had my Insurance out with them! I was involved in an accident where the 3rd party insurer went in the back of me! The 3rd party insurer and his insurance company admitted full liability to me on the phone and also spoken with my insurance company Go Skippy at the time and informed them the same. (easy claim, yes?, NO!) Well as the claim was proceeding Go Skippy said to me that they 3rd party insurer didn't admitted full liability and that they never did, they never advised me that they did either. So I was basically lying according to them. So anyway they closed down my claim and told me that there is nothing else they can do as I was 3rd Party Fire Theft and to seek a no sale no fee solicitor. Had I have been completely naive and took their word for it, then I would have lost alot of money. But instead I called the 3rd party insurer and a company called Enterprise who were helping with the claim and got the case reopened and the 3rd party insurer paid it to me direct. Not even such much as an apology for how they have treated me throughout this whole ordeal. And if that wasn't enough they are chasing me for debt that I don't owe them. I'm still trying to sort this out and have been on the phone to them for the past 1H 30Mins and still no resolution yet. STAY WELL CLEAR OF THE INSURANCE COMPANY! Reviewed on: 9th March 2018

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