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GoSkippy: Car Insurance reviews

Name: Car Insurance
Rating: 1.74 (231 reviews)

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1.51

Based on 231 reviews, last reviewed 5th Nov 2024

400% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

10%

78%

Latest highest rating:

5

Skip to itQuick service Quick service pleasant staff. Very hrlpful Reviewed on: 27th August 2024

Latest lowest rating:

1

I know it's a bit of a long review but worth the read. I received my 2024 van renewal which was £649.36 (last year price £574.04) and after checking over documents I noticed that I had only 1 yrs NCB showi... Read more Reviewed on: 5th November 2024

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About this product

Here at Smart Money People, we collect GoSkippy car insurance reviews so that you can shop with confidence.

GoSkippy is an insurance broker offering home, travel and various motor insurance policies, including electric vehicle cover, car, van, motorbike, and business motor insurance. With a wide range of additional add-ons available for each policy, GoSkippy aims to be very flexible to its customers’ needs. Find out whether it lives up to these claims by checking out our GoSkippy car insurance reviews.

What’s most important for you when it comes to a new car insurance policy? Is it securing breakdown cover with a courtesy car? Perhaps you’d prefer the security of misfuelling cover or key cover? Do you work in a role that requires business insurance for your vehicle? Whatever your needs, read our GoSkippy car insurance reviews to see what genuine customers have to say about their policies.

Have you had a car insurance policy with GoSkippy? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Tell us how satisfied you were (or weren’t!) with the level of cover you received for the cost. How simple was the sign-up process? Did you have any experience with the customer service team? Write an honest GoSkippy car insurance review today.

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GoSkippy Car Insurance reviews (231)

AVOID! Financial pyramide, hidden costs!

Hidden fees, not answering emails, if so - after a week using excel/word/ prepared templates. Charging fees for everithing and offering nothing. Reviewed on: 24th November 2023

Useless

As someone said earlier, they are a rip off!! Very nice indeed, before you have to cancel a policy. Why would you not think that a household would have more than one car? Providing bad service to one person could mean you lose the business of other 2 or 3vehicles. We sold the vehicle that we had the insurance on it and they want £175 cancellation fee. All admin fees. Absolut rip off! We have other 2 vehicles registered with them, safe to say we will wait for the insurance to end and we will never eve use them again. Scammers...not customer friendly, would and will not recommend! Don't even bother to reply with the same s**t that you reply just to write something down. As it's absolutely useless to say "please contact us to come to a resolution", you should've done that on the phone earlier. Reviewed on: 18th November 2023

Bunch of robbing thieves

Asking for 164£ after they decided to cancel my policy due to not providing driving licence verification, apparently they charge a direct debit set-up fee which I don't think is even legal Reviewed on: 16th November 2023

Huge cancellation fee

Asked for documents a month into the policy (should have been asked from the start) that I could not provide in time. Charged nearly £100 for cancellation even though it stated on the policy it would be less. Reviewed on: 27th October 2023

HONEST REVIEW PLEASE READ - PLEASE AVOID

My car was stolen which left us devastated as we have disability in the family and relied on our car. GoSkippy refused to provide a courtesy car, said had my car been in an accident/caught fire they would have provided one but not if stolen even though I had taken out comprehensive cover with courtesy car. I had asked to speak to a manager and was put from department to department over a four hour period. In the end I was put on hold, got to around 50 minutes on the queue and then I simply gave up as I was already very distressed with what happened and GoSkippy made it worse. You may wonder why I took out a policy with them, I use to insure with bigger players but having not made a claim for over 10 years and with the cost of living, I decided to try a cheaper option which I am now regretting. Don't be fooled by Defaqto ratings like I was. I would honestly advise you to avoid GoSkippy based on my real experience and find another provider that will stand by you in your hour of need. Reviewed on: 26th October 2023

Cons

They cancelled my son's car insurance and want £90 cancellation fee. They already got £70 deposit off him. They are now lying saying he cancelled. Easy money. Going to the Ombudsman as they shouldn't be allowed to get away with it, conning people Reviewed on: 24th October 2023

APPALLING UNHELPFUL CUSTOMER SERVICE

Five phone calls ,either silent,hang up or no answer. Eventually answered. Had to ask the agent to repeat what they said several times,not very articulate,mumbled and abrupt and extremely rude. Shocking unexpected admin fees for the smallest of changes.Would cancel on principle if not for the huge fees to do so. Never had such an appalling and disappointing experience before with any insurance provider,this was a first. Will not recommend and certainly will not be renewing . Reviewed on: 20th October 2023

Use somone else

Do not use, I paid each month cancelled my insurance had zero contract from them and got contacted by ICB for a cancellation fee. Will never use again or recommend to anyone. Never had accident so never used them anyway. Reviewed on: 20th October 2023

AVOID like the plague.. They cancelled my policy due to their error and want £200 for the pleasure!

One star is too many stars!!! Go Skippy cancelled my brand new policy due to a breakdown in communication their end over some requested documents (I had actually sent them over 3/4 times!). Lots of back and forth including phone calls to achieve nothing. Was at work and they cancelled my policy and took £60 out of my account (no idea what this was even for) had an email 10 days later stating I owe them £140 and the reason was ".".. Someone forgot to fill in their copy and paste template email!!! So I was left uninsured with a bill of £200 for WHAT I just don't know.. BUT AVOID AVOID AVOID Like the plague, there are plenty of other reputable companies around who are just as cheap- don't fall for it like I did, you will regret it!! Reviewed on: 4th October 2023

Avoid avoid

Absolute rip offs bought new car after 1 month cancelled insurance as they wer double the cost than everone eles then had to pay 680 pounds cancellation fee BEWARE,!!! Reviewed on: 30th September 2023

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